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  #1 (permalink)  
Old 05-06-2007, 09:22 AM
thecent
Newsgroup Contributor
 
Posts: n/a
Cannot open links on webpages in IE7

Hi,

I'm experiencing a problem (occaisionally and apparently randomly) opening
up links in webpages and from my email.
When I click on the link, a new window opens with an address in the address
bar but, the page is blank. I've read and tried a number of suggestions to
remedy this problem, as it seems others have experienced this too. Nothing
has worked for me.

I also went to http://support.microsoft.com/?kbid=281679 and re-registered
the files recommended in the article:
• Urlmon.dll
• Mshtml.dll
• Actxprxy.dll
• Oleaut32.dll
• Shell32.dll
• Shdocvw.dll

Troublingly, Mshtml.dll failed! The RegSvr box stated: *Mshtml.dll was
loaded, but the DllRegisterServer entry point was not found. This file can
not be registered.*

Could this be the source of my difficulty?

Any help would be much appreciated.

Thank you,
thecent


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Old 05-06-2007, 09:22 AM
  #2 (permalink)  
Old 05-06-2007, 09:25 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: Cannot open links on webpages in IE7

"thecent" <thecent@discussions.microsoft.com> wrote in message
news:290297EE-F5B4-4300-9056-AB8E52BD7670@microsoft.com...
> Hi,
>
> I'm experiencing a problem (occaisionally and apparently randomly) opening
> up links in webpages and from my email.
> When I click on the link, a new window opens with an address in the address
> bar but, the page is blank. I've read and tried a number of suggestions to
> remedy this problem, as it seems others have experienced this too. Nothing
> has worked for me.
>
> I also went to http://support.microsoft.com/?kbid=281679 and re-registered
> the files recommended in the article:
> • Urlmon.dll
> • Mshtml.dll
> • Actxprxy.dll
> • Oleaut32.dll
> • Shell32.dll
> • Shdocvw.dll



That article is not recommended for IE7 users.
In particular trying to re-register shdocvw.dll is known to cause problems.

Similarly, I think that the more complete repair procedures in KB326155
don't properly explain that they don't all apply to IE7 for the same reason.
E.g. I only just now noticed that the caveat can be inferred by the introductory
<quote>
Microsoft Internet Explorer 6.0, when used with:
</quote>


>
> Troublingly, Mshtml.dll failed! The RegSvr box stated: *Mshtml.dll was
> loaded, but the DllRegisterServer entry point was not found. This file can
> not be registered.*
>
> Could this be the source of my difficulty?



Nope. mshtml.dll doesn't have that entry point any more.


>
> Any help would be much appreciated.



The designed feature is the Reset...
button (aka RIES, ref. KB923737)

BTW if you would try it except for passwords, etc. you could
also use PSPV (from NirSoft) to export those first.

I'm not completely sure yet but I think a new simpler repair for this symptom
under IE7 might be:

regsvr32 /n /i ieframe.dll

It would be safe to try that before resorting to RIES (or an uninstall/reinstall of IE7.)
BTW I suspect that uninstall/reinstall would be the most complete in terms of initialization
and the least disruptive in terms of preserving user preferences and other customizations.


>
> Thank you,
> thecent
>
>



HTH

Robert Aldwinckle
---


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  #3 (permalink)  
Old 05-06-2007, 09:37 AM
thecent
Newsgroup Contributor
 
Posts: n/a
Re: Cannot open links on webpages in IE7



"Robert Aldwinckle" wrote:

> "thecent" <thecent@discussions.microsoft.com> wrote in message
> news:290297EE-F5B4-4300-9056-AB8E52BD7670@microsoft.com...
> > Hi,
> >
> > I'm experiencing a problem (occaisionally and apparently randomly) opening
> > up links in webpages and from my email.
> > When I click on the link, a new window opens with an address in the address
> > bar but, the page is blank. I've read and tried a number of suggestions to
> > remedy this problem, as it seems others have experienced this too. Nothing
> > has worked for me.
> >
> > I also went to http://support.microsoft.com/?kbid=281679 and re-registered
> > the files recommended in the article:
> > • Urlmon.dll
> > • Mshtml.dll
> > • Actxprxy.dll
> > • Oleaut32.dll
> > • Shell32.dll
> > • Shdocvw.dll

>
>
> That article is not recommended for IE7 users.
> In particular trying to re-register shdocvw.dll is known to cause problems.
>
> Similarly, I think that the more complete repair procedures in KB326155
> don't properly explain that they don't all apply to IE7 for the same reason.
> E.g. I only just now noticed that the caveat can be inferred by the introductory
> <quote>
> Microsoft Internet Explorer 6.0, when used with:
> </quote>
>
>
> >
> > Troublingly, Mshtml.dll failed! The RegSvr box stated: *Mshtml.dll was
> > loaded, but the DllRegisterServer entry point was not found. This file can
> > not be registered.*
> >
> > Could this be the source of my difficulty?

>
>
> Nope. mshtml.dll doesn't have that entry point any more.
>
>
> >
> > Any help would be much appreciated.

>
>
> The designed feature is the Reset...
> button (aka RIES, ref. KB923737)
>
> BTW if you would try it except for passwords, etc. you could
> also use PSPV (from NirSoft) to export those first.
>
> I'm not completely sure yet but I think a new simpler repair for this symptom
> under IE7 might be:
>
> regsvr32 /n /i ieframe.dll
>
> It would be safe to try that before resorting to RIES (or an uninstall/reinstall of IE7.)
> BTW I suspect that uninstall/reinstall would be the most complete in terms of initialization
> and the least disruptive in terms of preserving user preferences and other customizations.
>
>
> >
> > Thank you,
> > thecent
> >
> >

>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

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  #4 (permalink)  
Old 05-06-2007, 09:37 AM
thecent
Newsgroup Contributor
 
Posts: n/a
Re: Cannot open links on webpages in IE7

Hi Robert,

Thank you for your suggestions. I feel a little silly; a tiny program known
as sQusi Tracking Blocker I had once installed was the culprit! I found this
to be the case just before my decision to uninstall/reinstall IE7. At least
my quest is over - phew!

I do have 2 quick questions, though:

1.) Am I to be concerned about the fact that I re-registered shdocvw.dll?
You mentioned
potential problems with doing that.
2.) Does mshtml.dll have to be dealt with since attempting to
re-registering it failed?

Thanks again for your interest.

-thecent



"Robert Aldwinckle" wrote:

> "thecent" <thecent@discussions.microsoft.com> wrote in message
> news:290297EE-F5B4-4300-9056-AB8E52BD7670@microsoft.com...
> > Hi,
> >
> > I'm experiencing a problem (occaisionally and apparently randomly) opening
> > up links in webpages and from my email.
> > When I click on the link, a new window opens with an address in the address
> > bar but, the page is blank. I've read and tried a number of suggestions to
> > remedy this problem, as it seems others have experienced this too. Nothing
> > has worked for me.
> >
> > I also went to http://support.microsoft.com/?kbid=281679 and re-registered
> > the files recommended in the article:
> > • Urlmon.dll
> > • Mshtml.dll
> > • Actxprxy.dll
> > • Oleaut32.dll
> > • Shell32.dll
> > • Shdocvw.dll

>
>
> That article is not recommended for IE7 users.
> In particular trying to re-register shdocvw.dll is known to cause problems.
>
> Similarly, I think that the more complete repair procedures in KB326155
> don't properly explain that they don't all apply to IE7 for the same reason.
> E.g. I only just now noticed that the caveat can be inferred by the introductory
> <quote>
> Microsoft Internet Explorer 6.0, when used with:
> </quote>
>
>
> >
> > Troublingly, Mshtml.dll failed! The RegSvr box stated: *Mshtml.dll was
> > loaded, but the DllRegisterServer entry point was not found. This file can
> > not be registered.*
> >
> > Could this be the source of my difficulty?

>
>
> Nope. mshtml.dll doesn't have that entry point any more.
>
>
> >
> > Any help would be much appreciated.

>
>
> The designed feature is the Reset...
> button (aka RIES, ref. KB923737)
>
> BTW if you would try it except for passwords, etc. you could
> also use PSPV (from NirSoft) to export those first.
>
> I'm not completely sure yet but I think a new simpler repair for this symptom
> under IE7 might be:
>
> regsvr32 /n /i ieframe.dll
>
> It would be safe to try that before resorting to RIES (or an uninstall/reinstall of IE7.)
> BTW I suspect that uninstall/reinstall would be the most complete in terms of initialization
> and the least disruptive in terms of preserving user preferences and other customizations.
>
>
> >
> > Thank you,
> > thecent
> >
> >

>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

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  #5 (permalink)  
Old 05-06-2007, 09:37 AM
Robert Aldwinckle
Newsgroup Contributor
 
Posts: n/a
Re: Cannot open links on webpages in IE7

"thecent" <thecent@discussions.microsoft.com> wrote in message
news:88B7CE47-B2D0-4B43-B7EC-5F3135F14473@microsoft.com...
> Hi Robert,
>
> Thank you for your suggestions. I feel a little silly; a tiny program known
> as sQusi Tracking Blocker I had once installed was the culprit! I found this
> to be the case just before my decision to uninstall/reinstall IE7. At least
> my quest is over - phew!



Good work. Thanks for sharing your solution.


>
> I do have 2 quick questions, though:
>
> 1.) Am I to be concerned about the fact that I re-registered shdocvw.dll?
> You mentioned
> potential problems with doing that.



There is only one small consequence of it that I know of.

http://www.microsoft.com/communities...a1b&sloc=en-us

Argghh. Nobody voted for that one, so it got aged out of the web interface's
archive. And apparently Google doesn't know it as Message-ID:
c1544281-847b-4915-ba38-457c20312a1b@microsoft.com
(uppercased or otherwise)

Ok. Found it again.

http://groups.google.com/group/microsoft.public.internetexplorer.general/msg/b102eef892110e6a?as_umsgid=e$p2rhoKHHA.1424@TK2MSF TNGP04.phx.gbl


Let's replicate the key information:


<quote>
HKCR\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32


If the (default) value data is C:\WINDOWS\system32\shdocvw.dll, then that's what is causing the problem.


It should be set to "C:\WINDOWS\system32\ieframe.dll"


</quote>


I think Ramesh has written this up more formally now on his website
so try searching there if this hint isn't enough.


> 2.) Does mshtml.dll have to be dealt with since attempting to
> re-registering it failed?



I don't think so.


>
> Thanks again for your interest.
>
> -thecent



You're welcome. Happy to help.


Robert
---


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  #6 (permalink)  
Old 05-06-2007, 09:45 AM
thecent
Newsgroup Contributor
 
Posts: n/a
Re: Cannot open links on webpages in IE7

Hi Robert,

Could you tell me how to locate:
HKCR\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32
to find the value? I tried searching through the Registry tree but, no luck.

Also, how do I find Ramesh's website?

Thanks for any help.

thecent

"Robert Aldwinckle" wrote:

> "thecent" <thecent@discussions.microsoft.com> wrote in message
> news:88B7CE47-B2D0-4B43-B7EC-5F3135F14473@microsoft.com...
> > Hi Robert,
> >
> > Thank you for your suggestions. I feel a little silly; a tiny program known
> > as sQusi Tracking Blocker I had once installed was the culprit! I found this
> > to be the case just before my decision to uninstall/reinstall IE7. At least
> > my quest is over - phew!

>
>
> Good work. Thanks for sharing your solution.
>
>
> >
> > I do have 2 quick questions, though:
> >
> > 1.) Am I to be concerned about the fact that I re-registered shdocvw.dll?
> > You mentioned
> > potential problems with doing that.

>
>
> There is only one small consequence of it that I know of.
>
> http://www.microsoft.com/communities...a1b&sloc=en-us
>
> Argghh. Nobody voted for that one, so it got aged out of the web interface's
> archive. And apparently Google doesn't know it as Message-ID:
> c1544281-847b-4915-ba38-457c20312a1b@microsoft.com
> (uppercased or otherwise)
>
> Ok. Found it again.
>
> http://groups.google.com/group/microsoft.public.internetexplorer.general/msg/b102eef892110e6a?as_umsgid=e$p2rhoKHHA.1424@TK2MSF TNGP04.phx.gbl
>
>
> Let's replicate the key information:
>
>
> <quote>
> HKCR\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32
>
>
> If the (default) value data is C:\WINDOWS\system32\shdocvw.dll, then that's what is causing the problem.
>
>
> It should be set to "C:\WINDOWS\system32\ieframe.dll"
>
>
> </quote>
>
>
> I think Ramesh has written this up more formally now on his website
> so try searching there if this hint isn't enough.
>
>
> > 2.) Does mshtml.dll have to be dealt with since attempting to
> > re-registering it failed?

>
>
> I don't think so.
>
>
> >
> > Thanks again for your interest.
> >
> > -thecent

>
>
> You're welcome. Happy to help.
>
>
> Robert
> ---
>
>
>

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