I get an IEXPLORE.EXE - Application Error when I close IE7. Then it states
"The instruction at "0x66869bc7" referenced memory 0x0000001c" The memory
could not be "read". It only happens when I close IE7. What could be the
problem and how can I fix it?

"warose" <warose@discussions.microsoft.com> wrote in message
news:6BAFDF39-4A9E-410B-918A-ED0FDC38C7EB@microsoft.com...
>I get an IEXPLORE.EXE - Application Error when I close IE7. Then it states
> "The instruction at "0x66869bc7" referenced memory 0x0000001c" The memory
> could not be "read". It only happens when I close IE7. What could be the
> problem and how can I fix it?

I know of two causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Thanks for the help. I believe I have narrowed the problem to the IE7
add-ons. I do not get the error when I run IE7 without add-ons. However
this does limit what you can do over the internet. Is there away of finding
out which add-on is causing the problem or do I just have to take turns
disabling the add-ons to see if that fixes it? Thanks.

"Frank Saunders, MS-MVP OE/WM" wrote:

> "warose" <warose@discussions.microsoft.com> wrote in message
> news:6BAFDF39-4A9E-410B-918A-ED0FDC38C7EB@microsoft.com...
> >I get an IEXPLORE.EXE - Application Error when I close IE7. Then it states
> > "The instruction at "0x66869bc7" referenced memory 0x0000001c" The memory
> > could not be "read". It only happens when I close IE7. What could be the
> > problem and how can I fix it?
>
> I know of two causes for the vast majority of such problems:
> 1. Incompatible add-ons: What if you right click the IE icon on the desktop
> and choose Start Without Add-ons?
> Or go to Start | All Programs | Accessories | System Tools | Internet
> Explorer (No Add-ons).
>
> 2. Malware already installed on the computer: Help with malware
> All MS-MVP Sites.
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://www.elephantboycomputers.com/...moving_Malware
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/darnit.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>
> Unexplained computer behavior may be caused by deceptive software.
> http://support.microsoft.com/kb/827315
>
> So How Did I Get Infected Anyway?
> For quite a few people it's by installing Messenger Plus, whose ads for
> malware don't identify the malware as such and try to convince you that you
> owe it to the author. See also:
> http://www.wilderssecurity.com/showthread.php?t=27971
> Don't ever do a "default" install of anything. Always choose Custom and see
> what else is being carried along. Don't install any extras you're not sure
> of.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>
>

"warose" <warose@discussions.microsoft.com> wrote in message
news:118B0F34-45EA-42A7-80EF-A9112882E599@microsoft.com...
> Thanks for the help. I believe I have narrowed the problem to the IE7
> add-ons. I do not get the error when I run IE7 without add-ons. However
> this does limit what you can do over the internet. Is there away of
> finding
> out which add-on is causing the problem or do I just have to take turns
> disabling the add-ons to see if that fixes it? Thanks.


The only way I know is to disable all and then turn them on one at a time
until you find the culprit.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

"warose" <warose@discussions.microsoft.com> wrote in message
news:118B0F34-45EA-42A7-80EF-A9112882E599@microsoft.com...
> Thanks for the help. I believe I have narrowed the problem to the IE7
> add-ons. I do not get the error when I run IE7 without add-ons. However
> this does limit what you can do over the internet. Is there away of finding
> out which add-on is causing the problem or do I just have to take turns
> disabling the add-ons to see if that fixes it? Thanks.


If you make the assumption that you are trying to find one, independent one
you can use an intelligent partitioning procedure to eliminate most of the
individual tests. E.g. use a view which shows all the add-ons which are
known to IE (not just currently loaded) and sort it by Publisher. Then guess
that some criterion in that ordering can be used to select a set of add-ons
which probably all can be loaded at the same time without causing the problem
symptom--e.g. perhaps use Microsoft as a first cut, etc. Then disable all the
others and test that combination. The point is that if you have a test which
reliably reproduces the symptom and it doesn't occur when you test with that
combination of add-ons, you're done testing all of those (given the above
assumption of trying to find one, independent culprit.) So then you have
reduced the problem to finding the culprit in the remaining set of disabled
modules which in turn could be partitioned using a different criterion and
then that set can be tested with the same hopeful expectation that if the
symptom can not be reproduced with it you have thus avoided having to test
each of its members separately too. Eventually you may reach a point where
you don't even care if the add-ons which remain disabled are tested,
in which case you have achieved the objective of eliminating the symptom
and being able to use most of you add-ons without testing any particular
add-on specifically. Etc.


HTH

Robert Aldwinckle
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