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Old 05-06-2007, 08:13 AM
Linda
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IE7 Keeps Shutting Down!

I have a recurring problem that is getting worse. I will be in the middle
something and receive the message that IE has to shut down due to error. And
then it shuts down. Now it's happening several times a day or more. I have
not added anything unusual to my computer that I'm aware of. I have Windows
XP Home Edition. Could someone help me?
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Old 05-06-2007, 08:13 AM
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Old 05-06-2007, 08:14 AM
James
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Re: IE7 Keeps Shutting Down!


"Linda" <Linda@discussions.microsoft.com> wrote in message
news:D288D16F-DB33-4D90-BE6F-4486CD897C5A@microsoft.com...
>I have a recurring problem that is getting worse. I will be in the middle
> something and receive the message that IE has to shut down due to error.
> And
> then it shuts down. Now it's happening several times a day or more. I
> have
> not added anything unusual to my computer that I'm aware of. I have
> Windows
> XP Home Edition. Could someone help me?

I have this same problem for many weeks. The suggested solution was to close
all add-ons, but this does NOT solve the problem at all. I have given up on
this and use Firefox, which runs fine.
May be someone will come up with the solution.


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Old 05-06-2007, 08:16 AM
Robert Aldwinckle
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Re: IE7 Keeps Shutting Down!

"James" <james********.com> wrote in message
news:ezIffl7ZHHA.5020@TK2MSFTNGP05.phx.gbl...
>
> "Linda" <Linda@discussions.microsoft.com> wrote in message
> news:D288D16F-DB33-4D90-BE6F-4486CD897C5A@microsoft.com...
>>I have a recurring problem that is getting worse. I will be in the middle
>> something and receive the message that IE has to shut down due to error.
>> And
>> then it shuts down. Now it's happening several times a day or more. I
>> have
>> not added anything unusual to my computer that I'm aware of. I have
>> Windows
>> XP Home Edition. Could someone help me?


> I have this same problem for many weeks.


> The suggested solution was to close all add-ons,
> but this does NOT solve the problem at all.



Wrong words. The suggested _diagnosis_ was first to use No Add-ons mode.
If No Add-ons mode changes the symptom that would suggest that disabling
some of the Add-ons using the Manage Add-ons tool could be a useful
circumvention of the problem symptom. Having identified the problem cause
the resolution then would be to remove or repair the incompatible add-on
--or just leave it disabled.

There are some add-ons and device drivers which can not be disabled
by these procedures; so then more generalized troubleshooting techniques
would have to be used. See the Knowledgebase articles which the following
search finds for details:

http://search.msn.com/results.asp?FO....microsoft.com

(Live Search for
intitle:xp intitle:clean intitle:boot site:support.microsoft.com
)


> I have given up on this and use Firefox, which runs fine.



That is another way to circumvent the problem symptom
without bothering at all to try to identify its cause. ; )


FYI

Robert Aldwinckle
---


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