Hello,

I have some of my files on a website and I use them quite often. IE7 however
takes a minute or so to open the files. When I click on a link to a document
a small window appears behind the IE window that says downloading "filename".
After about a minute a word/excel windows opens with my document. You can
probably see that I am not very happy with waiting so long for such a simple
task.

I tried opening the files with IE without any add-ons and the result was the
same.

I also installed Firefox 2 and it does not have this problem - it opens the
documents in a second. This leads me to the conclusion that it is not a
problem with the antivirus or any other external software, but with IE.

I cannot find however any settings in IE7 that might cause this problem.
Does anybody else experience this problem? And, more importantly, does
anybody have a solution for it?

The problem is on a one-week old Dell Inspiron 6400 with Vista. Windows
Defender is off. Phishing is off. Symantec 10.2 is on.

Thank you

"Paula T" <PaulaT@discussions.microsoft.com> wrote in message
news:ADA09053-37E1-4E75-9528-012AB45F46C9@microsoft.com...
> Hello,
>
> I have some of my files on a website and I use them quite often. IE7
> however
> takes a minute or so to open the files. When I click on a link to a
> document
> a small window appears behind the IE window that says downloading
> "filename".
> After about a minute a word/excel windows opens with my document. You can
> probably see that I am not very happy with waiting so long for such a
> simple
> task.
>
> I tried opening the files with IE without any add-ons and the result was
> the
> same.
>
> I also installed Firefox 2 and it does not have this problem - it opens
> the
> documents in a second. This leads me to the conclusion that it is not a
> problem with the antivirus or any other external software, but with IE.
>
> I cannot find however any settings in IE7 that might cause this problem.
> Does anybody else experience this problem? And, more importantly, does
> anybody have a solution for it?
>
> The problem is on a one-week old Dell Inspiron 6400 with Vista. Windows
> Defender is off. Phishing is off. Symantec 10.2 is on.
>
> Thank you


What happens if you disable Norton?

--
Jim

Thank you for your reply. I disabled Norton. The same thing happened.

"JimR" wrote:

> "Paula T" <PaulaT@discussions.microsoft.com> wrote in message
> news:ADA09053-37E1-4E75-9528-012AB45F46C9@microsoft.com...
> > Hello,
> >
> > I have some of my files on a website and I use them quite often. IE7
> > however
> > takes a minute or so to open the files. When I click on a link to a
> > document
> > a small window appears behind the IE window that says downloading
> > "filename".
> > After about a minute a word/excel windows opens with my document. You can
> > probably see that I am not very happy with waiting so long for such a
> > simple
> > task.
> >
> > I tried opening the files with IE without any add-ons and the result was
> > the
> > same.
> >
> > I also installed Firefox 2 and it does not have this problem - it opens
> > the
> > documents in a second. This leads me to the conclusion that it is not a
> > problem with the antivirus or any other external software, but with IE.
> >
> > I cannot find however any settings in IE7 that might cause this problem.
> > Does anybody else experience this problem? And, more importantly, does
> > anybody have a solution for it?
> >
> > The problem is on a one-week old Dell Inspiron 6400 with Vista. Windows
> > Defender is off. Phishing is off. Symantec 10.2 is on.
> >
> > Thank you
>
>
> What happens if you disable Norton?
>
> --
> Jim
>