Apologies for not replying sooner.

This may be a pain but I'd recommend trying it (resolving this type of
problem usually entails ruling things /out/):

You may have a horked install of IE7. I suggest reading the following
link...

http://www.ie-vista.com/known_issues.html#pre-install

....and then uninstalling and reinstalling IE7 per Sandi's tips, and using
http://www.microsoft.com/windows/ie/default.mspx as the installation source,
not Automatic/Windows Update.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/workshop/e...asp?frame=true
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


bmickelson wrote:
> Actually, Outlook 2003 is the default mail client. I have however setup an
> OE account to test and it does the same thing whether OL2003 or OE is the
> mail client. I can open the files in word or excel and send the mail
> without any problems.
>
> "PA Bear" wrote:
>
>> Is OE the default Mail Client? Does the same thing happen if you open
>> the
>> file in Word or Excel and then use File > Send To > Mail recipient?
>> --
>> ~PA Bear
>>
>> bmickelson wrote:
>>> Yes, I contacted Xerox Tech support on the issue. We can duplicate the
>>> problem not using the docushare app by opening a .doc or .xls file in an
>>> IE7
>>> browser and then trying to send a page by email. Same results as before.
>>>
>>> "PA Bear" wrote:
>>>
>>>> Is the "web document management program" supported in IE7?
>>>> --
>>>> ~PA Bear
>>>>
>>>> bmickelson wrote:
>>>>> The problem does not appear to be outlook related. I get the same
>>>>> results
>>>>> with Outlook Express. I can remove IE7 and everything works well.
>>>>>
>>>>> "PA Bear" wrote:
>>>>>
>>>>>> Outlook-specific newsgroups include:
>>>>>>
>>>>>> news://msnews.microsoft.com/microsof...utlook.general
>>>> <snip>
>>>>>> bmickelson wrote:
>>>>>>> We use a web document management program that we used to be able to
>>>>>>> search
>>>>>>> for a file and send and email from our browser. Since we have
>>>>>>> upgraded
>>>>>>> to
>>>>>>> IE7 when we try to do this the following happens. The outlook 2003
>>>>>>> new
>>>>>>> message comes up. But instead of an email with the attachment; we
>>>>>>> get
>>>>>>> several pages of random text in the body of messsage.

Thanks for the response. Actually, I tried this on several (at least 6 )
systems and it seems to be an issue with IE7. We have decided to either roll
back the browser to version 6 or use Mozilla Firefox for the persons that use
this feature a lot. So far everything is working Ok.

Thanks again for all your help.

"PA Bear" wrote:

> Apologies for not replying sooner.
>
> This may be a pain but I'd recommend trying it (resolving this type of
> problem usually entails ruling things /out/):
>
> You may have a horked install of IE7. I suggest reading the following
> link...
>
> http://www.ie-vista.com/known_issues.html#pre-install
>
> ....and then uninstalling and reinstalling IE7 per Sandi's tips, and using
> http://www.microsoft.com/windows/ie/default.mspx as the installation source,
> not Automatic/Windows Update.
>
> Also see:
>
> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
> http://blogs.msdn.com/ie/archive/200...lications.aspx
>
> What's New in Internet Explorer 7
> http://msdn.microsoft.com/workshop/e...asp?frame=true
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
>
>
> bmickelson wrote:
> > Actually, Outlook 2003 is the default mail client. I have however setup an
> > OE account to test and it does the same thing whether OL2003 or OE is the
> > mail client. I can open the files in word or excel and send the mail
> > without any problems.
> >
> > "PA Bear" wrote:
> >
> >> Is OE the default Mail Client? Does the same thing happen if you open
> >> the
> >> file in Word or Excel and then use File > Send To > Mail recipient?
> >> --
> >> ~PA Bear
> >>
> >> bmickelson wrote:
> >>> Yes, I contacted Xerox Tech support on the issue. We can duplicate the
> >>> problem not using the docushare app by opening a .doc or .xls file in an
> >>> IE7
> >>> browser and then trying to send a page by email. Same results as before.
> >>>
> >>> "PA Bear" wrote:
> >>>
> >>>> Is the "web document management program" supported in IE7?
> >>>> --
> >>>> ~PA Bear
> >>>>
> >>>> bmickelson wrote:
> >>>>> The problem does not appear to be outlook related. I get the same
> >>>>> results
> >>>>> with Outlook Express. I can remove IE7 and everything works well.
> >>>>>
> >>>>> "PA Bear" wrote:
> >>>>>
> >>>>>> Outlook-specific newsgroups include:
> >>>>>>
> >>>>>> news://msnews.microsoft.com/microsof...utlook.general
> >>>> <snip>
> >>>>>> bmickelson wrote:
> >>>>>>> We use a web document management program that we used to be able to
> >>>>>>> search
> >>>>>>> for a file and send and email from our browser. Since we have
> >>>>>>> upgraded
> >>>>>>> to
> >>>>>>> IE7 when we try to do this the following happens. The outlook 2003
> >>>>>>> new
> >>>>>>> message comes up. But instead of an email with the attachment; we
> >>>>>>> get
> >>>>>>> several pages of random text in the body of messsage.
>
>

YW & thanks for holding up your end, too. <w>

bmickelson wrote:
> Thanks for the response. Actually, I tried this on several (at least 6 )
> systems and it seems to be an issue with IE7. We have decided to either
> roll
> back the browser to version 6 or use Mozilla Firefox for the persons that
> use this feature a lot. So far everything is working Ok.
>
> Thanks again for all your help.
>
> "PA Bear" wrote:
>
>> Apologies for not replying sooner.
>>
>> This may be a pain but I'd recommend trying it (resolving this type of
>> problem usually entails ruling things /out/):
>>
>> You may have a horked install of IE7. I suggest reading the following
>> link...
>>
>> http://www.ie-vista.com/known_issues.html#pre-install
>>
>> ....and then uninstalling and reinstalling IE7 per Sandi's tips, and
>> using
>> http://www.microsoft.com/windows/ie/default.mspx as the installation
>> source, not Automatic/Windows Update.
>>
>> Also see:
>>
>> IEBlog : IE7 (Un)Installation and Anti-Malware Applications
>> http://blogs.msdn.com/ie/archive/200...lications.aspx
>>
>> What's New in Internet Explorer 7
>> http://msdn.microsoft.com/workshop/e...asp?frame=true
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>
>>
>> bmickelson wrote:
>>> Actually, Outlook 2003 is the default mail client. I have however setup
>>> an
>>> OE account to test and it does the same thing whether OL2003 or OE is
>>> the
>>> mail client. I can open the files in word or excel and send the mail
>>> without any problems.
>>>
>>> "PA Bear" wrote:
>>>
>>>> Is OE the default Mail Client? Does the same thing happen if you open
>>>> the
>>>> file in Word or Excel and then use File > Send To > Mail recipient?
>>>> --
>>>> ~PA Bear
>>>>
>>>> bmickelson wrote:
>>>>> Yes, I contacted Xerox Tech support on the issue. We can duplicate the
>>>>> problem not using the docushare app by opening a .doc or .xls file in
>>>>> an
>>>>> IE7
>>>>> browser and then trying to send a page by email. Same results as
>>>>> before.
>>>>>
>>>>> "PA Bear" wrote:
>>>>>
>>>>>> Is the "web document management program" supported in IE7?
>>>>>> --
>>>>>> ~PA Bear
>>>>>>
>>>>>> bmickelson wrote:
>>>>>>> The problem does not appear to be outlook related. I get the same
>>>>>>> results
>>>>>>> with Outlook Express. I can remove IE7 and everything works well.
>>>>>>>
>>>>>>> "PA Bear" wrote:
>>>>>>>
>>>>>>>> Outlook-specific newsgroups include:
>>>>>>>>
>>>>>>>> news://msnews.microsoft.com/microsof...utlook.general
>>>>>> <snip>
>>>>>>>> bmickelson wrote:
>>>>>>>>> We use a web document management program that we used to be able
>>>>>>>>> to
>>>>>>>>> search
>>>>>>>>> for a file and send and email from our browser. Since we have
>>>>>>>>> upgraded
>>>>>>>>> to
>>>>>>>>> IE7 when we try to do this the following happens. The outlook
>>>>>>>>> 2003
>>>>>>>>> new
>>>>>>>>> message comes up. But instead of an email with the attachment; we
>>>>>>>>> get
>>>>>>>>> several pages of random text in the body of messsage.