My system locks up (freezes) when I access the favorites drop down menu in
ie7. It does not happen with firefox. Hitting the alt button fixes the
problem. I have a new HP laptop with plenty of memory and the HP support
person tells me the problem is with ie7 and said there is a "batch" file that
will fix the problem. What/where is that file to download. Thanks

What if you right click the IE icon on the desktop and choose Start Without
Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com


"d.o." <d.o.@discussions.microsoft.com> wrote in message
news:53E65545-946A-4A9D-9A9E-7F055D8364E6@microsoft.com...
> My system locks up (freezes) when I access the favorites drop down menu in
> ie7. It does not happen with firefox. Hitting the alt button fixes the
> problem. I have a new HP laptop with plenty of memory and the HP support
> person tells me the problem is with ie7 and said there is a "batch" file
> that
> will fix the problem. What/where is that file to download. Thanks

I disabled add-ons and the screen still froze... thanks for the suggestion.

"Frank Saunders, MS-MVP OE/WM" wrote:

> What if you right click the IE icon on the desktop and choose Start Without
> Add-ons?
> Or go to Start | All Programs | Accessories | System Tools | Internet
> Explorer (No Add-ons).
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
>
>
> "d.o." <d.o.@discussions.microsoft.com> wrote in message
> news:53E65545-946A-4A9D-9A9E-7F055D8364E6@microsoft.com...
> > My system locks up (freezes) when I access the favorites drop down menu in
> > ie7. It does not happen with firefox. Hitting the alt button fixes the
> > problem. I have a new HP laptop with plenty of memory and the HP support
> > person tells me the problem is with ie7 and said there is a "batch" file
> > that
> > will fix the problem. What/where is that file to download. Thanks
>
>
>

Do a thorough malware check. Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com


"d.o." <do@discussions.microsoft.com> wrote in message
news:3EA26BE4-E0B2-42BF-90C3-6CB88D9CBC25@microsoft.com...
>I disabled add-ons and the screen still froze... thanks for the
>suggestion.
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> What if you right click the IE icon on the desktop and choose Start
>> Without
>> Add-ons?
>> Or go to Start | All Programs | Accessories | System Tools | Internet
>> Explorer (No Add-ons).
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> http://www.fjsmjs.com
>>
>>
>> "d.o." <d.o.@discussions.microsoft.com> wrote in message
>> news:53E65545-946A-4A9D-9A9E-7F055D8364E6@microsoft.com...
>> > My system locks up (freezes) when I access the favorites drop down menu
>> > in
>> > ie7. It does not happen with firefox. Hitting the alt button fixes
>> > the
>> > problem. I have a new HP laptop with plenty of memory and the HP
>> > support
>> > person tells me the problem is with ie7 and said there is a "batch"
>> > file
>> > that
>> > will fix the problem. What/where is that file to download. Thanks
>>
>>
>>

thanks again. I have a pretty clean laptop. SpyBot, Ad-Aware, Windows
Defender, AVG Anti-Virus, Zone Alarm firewall, and are run on a daily basis.
The only problem I have is with ie7, and since it's a new laptop, I've only
loaded a few new programs (and dumped a ton of HP installed junk). The HP
tec from across the sea said that Microsoft had a "batch" file that would fix
this problem. I've been unable to find/locate that download. Maybe it's
just another problem with 1e7 that will get fixed in a future weekly update.
Thanks again

"Frank Saunders, MS-MVP OE/WM" wrote:

> Do a thorough malware check. Help with malware
> All MS-MVP Sites.
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://www.elephantboycomputers.com/...moving_Malware
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/darnit.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>
> Unexplained computer behavior may be caused by deceptive software.
> http://support.microsoft.com/kb/827315
>
> So How Did I Get Infected Anyway?
> For quite a few people it's by installing Messenger Plus, whose ads for
> malware don't identify the malware as such and try to convince you that you
> owe it to the author. See also:
> http://www.wilderssecurity.com/showthread.php?t=27971
> Don't ever do a "default" install of anything. Always choose Custom and see
> what else is being carried along. Don't install any extras you're not sure
> of.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
>
>
> "d.o." <do@discussions.microsoft.com> wrote in message
> news:3EA26BE4-E0B2-42BF-90C3-6CB88D9CBC25@microsoft.com...
> >I disabled add-ons and the screen still froze... thanks for the
> >suggestion.
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> What if you right click the IE icon on the desktop and choose Start
> >> Without
> >> Add-ons?
> >> Or go to Start | All Programs | Accessories | System Tools | Internet
> >> Explorer (No Add-ons).
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> http://www.fjsmjs.com
> >>
> >>
> >> "d.o." <d.o.@discussions.microsoft.com> wrote in message
> >> news:53E65545-946A-4A9D-9A9E-7F055D8364E6@microsoft.com...
> >> > My system locks up (freezes) when I access the favorites drop down menu
> >> > in
> >> > ie7. It does not happen with firefox. Hitting the alt button fixes
> >> > the
> >> > problem. I have a new HP laptop with plenty of memory and the HP
> >> > support
> >> > person tells me the problem is with ie7 and said there is a "batch"
> >> > file
> >> > that
> >> > will fix the problem. What/where is that file to download. Thanks
> >>
> >>
> >>
>
>
>

I have the exactly same problem. Have brand new (3 days) HP notebook with
Vista Enterprise preinstalled and a lot of HP software, Norton Internet
Security, Windows Defender. Every time i point to favorite link or link in
the current opened web site the screen is freezes....and I receive a message
"IE not responding and will close...."
The only software I installed on this machine is MS Office 2007 and Windows
Live Messenger, no any toolbars or other add-ons in the browser. Any
suggestions?
Thanks beforehand,



"d.o." wrote:

> thanks again. I have a pretty clean laptop. SpyBot, Ad-Aware, Windows
> Defender, AVG Anti-Virus, Zone Alarm firewall, and are run on a daily basis.
> The only problem I have is with ie7, and since it's a new laptop, I've only
> loaded a few new programs (and dumped a ton of HP installed junk). The HP
> tec from across the sea said that Microsoft had a "batch" file that would fix
> this problem. I've been unable to find/locate that download. Maybe it's
> just another problem with 1e7 that will get fixed in a future weekly update.
> Thanks again
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
> > Do a thorough malware check. Help with malware
> > All MS-MVP Sites.
> > http://aumha.org/a/parasite.htm
> > http://aumha.org/a/quickfix.htm
> > http://www.elephantboycomputers.com/...moving_Malware
> > http://mvps.org/winhelp2002/unwanted.htm
> > http://inetexplorer.mvps.org/darnit.html
> > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >
> > Unexplained computer behavior may be caused by deceptive software.
> > http://support.microsoft.com/kb/827315
> >
> > So How Did I Get Infected Anyway?
> > For quite a few people it's by installing Messenger Plus, whose ads for
> > malware don't identify the malware as such and try to convince you that you
> > owe it to the author. See also:
> > http://www.wilderssecurity.com/showthread.php?t=27971
> > Don't ever do a "default" install of anything. Always choose Custom and see
> > what else is being carried along. Don't install any extras you're not sure
> > of.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > http://www.fjsmjs.com
> >
> >
> > "d.o." <do@discussions.microsoft.com> wrote in message
> > news:3EA26BE4-E0B2-42BF-90C3-6CB88D9CBC25@microsoft.com...
> > >I disabled add-ons and the screen still froze... thanks for the
> > >suggestion.
> > >
> > > "Frank Saunders, MS-MVP OE/WM" wrote:
> > >
> > >> What if you right click the IE icon on the desktop and choose Start
> > >> Without
> > >> Add-ons?
> > >> Or go to Start | All Programs | Accessories | System Tools | Internet
> > >> Explorer (No Add-ons).
> > >>
> > >> --
> > >> Frank Saunders, MS-MVP OE/WM
> > >> http://www.fjsmjs.com
> > >>
> > >>
> > >> "d.o." <d.o.@discussions.microsoft.com> wrote in message
> > >> news:53E65545-946A-4A9D-9A9E-7F055D8364E6@microsoft.com...
> > >> > My system locks up (freezes) when I access the favorites drop down menu
> > >> > in
> > >> > ie7. It does not happen with firefox. Hitting the alt button fixes
> > >> > the
> > >> > problem. I have a new HP laptop with plenty of memory and the HP
> > >> > support
> > >> > person tells me the problem is with ie7 and said there is a "batch"
> > >> > file
> > >> > that
> > >> > will fix the problem. What/where is that file to download. Thanks
> > >>
> > >>
> > >>
> >
> >
> >