have reached the desperation stage. I have a new Dell PC with WinXP. I
have MS Office 2003 installed. My Excel and Word documents only print in an
extremely light grayscale and only selective e-mail prints. Some it prints,
others it doesn't. My printer is an HP 710 Officejet all-in-one that is
over 5 years old. I have installed the drivers from the HP web site and
have uninstalled and re-installed Office but I'm still having these
problems. I've communicated with HP via e-mail and it was a total waste of
time. I've searched the Micsrosoft web site but to no avail. I'm trying to
buy some time before I can purchase a new printer. Please help. Thanks in
advance.