Since the end of last September I have been unable to send or receive any
emails through my Outlook Express system.
Even though I have had my computer in twice for repair, the people at
GATEWAY can not fix the problem, all they can do is suggest that I buy
another computer with the minimum amount of micro-soft parts, they even went
as far as to suggest that I buy an APPLE computer.
My internet provider COX, to whom I have on average contacted at least once
a week, tell me the very same thing.
As COX does not have anywhere that I could bring in my computer for them to
look at, nor do they make house calls, there is really very little that they
can do.
There is a very problematic and convoluted way in which it is possible for
me to retrieve my email messages, but not to send them.
It is a very slow and time consuming method that literally takes all day.
Their has to be a better way than this.
I am very frustrated that I cannot email MICROSOFT and ask for help.
Hell they do not even have a telephone number for their alleged Tech
Support.

At LEAST one of the suggestions going back to your BOHICA post, should
have worked. Or do you just like to whine about it??? I suspect the
latter.

In response to:

"curmudgeon" <briticanlankey@cox.net> wrote in message news:<bHtEb.30271$BQ5.4743@fed1read03>...
> Since the end of last September I have been unable to send or receive any
> emails through my Outlook Express system.
> Even though I have had my computer in twice for repair, the people at
> GATEWAY can not fix the problem, all they can do is suggest that I buy
> another computer with the minimum amount of micro-soft parts, they even went
> as far as to suggest that I buy an APPLE computer.
> My internet provider COX, to whom I have on average contacted at least once
> a week, tell me the very same thing.
> As COX does not have anywhere that I could bring in my computer for them to
> look at, nor do they make house calls, there is really very little that they
> can do.
> There is a very problematic and convoluted way in which it is possible for
> me to retrieve my email messages, but not to send them.
> It is a very slow and time consuming method that literally takes all day.
> Their has to be a better way than this.
> I am very frustrated that I cannot email MICROSOFT and ask for help.
> Hell they do not even have a telephone number for their alleged Tech
> Support.

Thank you for your past help and suggestions, but I am very sorry to say
that they did not work nearly as well as I would have liked.

As for my Whining, can I please have some cheese and crackers to go with
that.




"keith kichefski" <keith_kichefski@wed.dresser.com> wrote in message
news:483a8510.0312190508.643d6044@posting.google.c om...
At LEAST one of the suggestions going back to your BOHICA post, should
have worked. Or do you just like to whine about it??? I suspect the
latter.

At long last (way to long) I got through to Tech Support at Microsoft.
They tell me that what I described is impossible, and even if it were it is
not their problem to solve, but GATEWAY as they are the people who put my
computer together.
As far as they are concerned it is irrelevant that they used MICROSOFT
parts.
Go figure !

did you ever try downloading Netscape and trying that mail server?

curmudgeon wrote:

Tomorrow I take my computer into the GATEWAY repair shop, for the third
time.

They tell me if they can not fix the problem they will give me a brand new
computer as a replacement, at no cost to me.

Why, because I still have over a years worth of warranty left.

Still I do not think that I will get either my old computer or a replacement
computer any time soon.

By that I mean I will be without a computer until some time early next year.

"curmudgeon" <briticanlankey@cox.net> wrote in message
news:RXIEb.30359$BQ5.23514@fed1read03...
> Tomorrow I take my computer into the GATEWAY repair shop, for the third
> time.
>
> They tell me if they can not fix the problem they will give me a brand new
> computer as a replacement, at no cost to me.
>
> Why, because I still have over a years worth of warranty left.
>
> Still I do not think that I will get either my old computer or a
replacement
> computer any time soon.
>
> By that I mean I will be without a computer until some time early next
year.
>
>

What a strange feeling. As much as I dislike Gateway, Dell and the likes I
all of a sudden feel sorry for them.

Hank

Just about every 'burg' has a number of computer techies that make
house calls. Some have a no-charge guarantee, if they cannot fix it.
Look in the yellow pages, or the local newspaper. Worst case
scenario, they will format and reload your hard drive. A smart techie
will plug a pre-loaded hard drive into your computer temporarily, to
try to duplicate the problem. (Box of Limburger forthcoming, to match
the whine).

In response to:

"curmudgeon" <briticanlankey@cox.net> wrote in message news:<teGEb.30333$BQ5.21214@fed1read03>...
> At long last (way to long) I got through to Tech Support at Microsoft.
> They tell me that what I described is impossible, and even if it were it is
> not their problem to solve, but GATEWAY as they are the people who put my
> computer together.
> As far as they are concerned it is irrelevant that they used MICROSOFT
> parts.
> Go figure !

> What a strange feeling. As much as I dislike Gateway, Dell and the likes I
> all of a sudden feel sorry for them.
>
> Hank
>
heh! me too.....sounds like a mail server configuration problem to me, NOT a
computer problem
Servo..out

did you ever try downloading Netscape and trying that mail server?

curmudgeon wrote:

xx
"RJW" <tservo100******.com> wrote in message
news:Kb6dnQb_6qrTHHWiXTWc-w@speakeasy.net...
> > What a strange feeling. As much as I dislike Gateway, Dell and the likes
I
> > all of a sudden feel sorry for them.
> >
> > Hank
> >
> heh! me too.....sounds like a mail server configuration problem to me, NOT
a
> computer problem
> Servo..out
>
>

xx
"RJW" <tservo100******.com> wrote in message
news:Kb6dnQb_6qrTHHWiXTWc-w@speakeasy.net...
> > What a strange feeling. As much as I dislike Gateway, Dell and the likes
I
> > all of a sudden feel sorry for them.
> >
> > Hank
> >
> heh! me too.....sounds like a mail server configuration problem to me, NOT
a
> computer problem
> Servo..out
>
>

dushshsh


Boom wrote:
> xx
> "RJW" <tservo100******.com> wrote in message
> news:Kb6dnQb_6qrTHHWiXTWc-w@speakeasy.net...
>
>>>What a strange feeling. As much as I dislike Gateway, Dell and the likes
>
> I
>
>>>all of a sudden feel sorry for them.
>>>
>>>Hank
>>>
>>
>>heh! me too.....sounds like a mail server configuration problem to me, NOT
>
> a
>
>>computer problem
>>Servo..out
>>
>>
>
>
>

dushshsh


Boom wrote:
> xx
> "RJW" <tservo100******.com> wrote in message
> news:Kb6dnQb_6qrTHHWiXTWc-w@speakeasy.net...
>
>>>What a strange feeling. As much as I dislike Gateway, Dell and the likes
>
> I
>
>>>all of a sudden feel sorry for them.
>>>
>>>Hank
>>>
>>
>>heh! me too.....sounds like a mail server configuration problem to me, NOT
>
> a
>
>>computer problem
>>Servo..out
>>
>>
>
>
>