I seem to be having some trouble with windows dectecting my new SONY CRX300A
CD-RW/DVD drive. The BIOS detects the drive fine. When Windows XP
Professional loads, I get the pop-up message "New Hardware Found - Sony
CRX300A," but I cannot use the drive. When I go into the device manager and
click under the drive properties I see this message under the device status,
"Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)." I'm guessing that the driver is missing
and not corrupted. I'm guessing the simple solution would be to insert the
restoration CD into the drive and restart, but I got this computer from a
friend and the proper CD did not come with the computer. Any suggestions
for what I should do to resolve this problem?

Thanks,

Eric Scofield

go to sonys website and find the drivers you need.


"Eric Scofield" <dontemailme@screwyou.com> wrote in message
news:0EWmb.113926$a16.16837@lakeread01...
> I seem to be having some trouble with windows dectecting my new SONY
CRX300A
> CD-RW/DVD drive. The BIOS detects the drive fine. When Windows XP
> Professional loads, I get the pop-up message "New Hardware Found - Sony
> CRX300A," but I cannot use the drive. When I go into the device manager
and
> click under the drive properties I see this message under the device
status,
> "Windows cannot load the device driver for this hardware. The driver may
be
> corrupted or missing. (Code 39)." I'm guessing that the driver is missing
> and not corrupted. I'm guessing the simple solution would be to insert
the
> restoration CD into the drive and restart, but I got this computer from a
> friend and the proper CD did not come with the computer. Any suggestions
> for what I should do to resolve this problem?
>
> Thanks,
>
> Eric Scofield
>
>
>

Here is the link you need...
http://sony.storagesupport.com/cdrw/downloads.htm
Good luck

"Eric Scofield" <dontemailme@screwyou.com> wrote in message
news:0EWmb.113926$a16.16837@lakeread01...
> I seem to be having some trouble with windows dectecting my new SONY
CRX300A
> CD-RW/DVD drive. The BIOS detects the drive fine. When Windows XP
> Professional loads, I get the pop-up message "New Hardware Found - Sony
> CRX300A," but I cannot use the drive. When I go into the device manager
and
> click under the drive properties I see this message under the device
status,
> "Windows cannot load the device driver for this hardware. The driver may
be
> corrupted or missing. (Code 39)." I'm guessing that the driver is missing
> and not corrupted. I'm guessing the simple solution would be to insert
the
> restoration CD into the drive and restart, but I got this computer from a
> friend and the proper CD did not come with the computer. Any suggestions
> for what I should do to resolve this problem?
>
> Thanks,
>
> Eric Scofield
>
>
>

Actually, I figured out what was causing the problem. It seems that there
were values
in the registry that were causing the problem. The problem was resolved by
going to the Regedit tool and going to the following folder:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4D36E965-E325-11C
E-BFC1-08002BE10318}

Once there, right-click on and delete the "UpperFilters" and "LowerFitlers"
values.

I hope this helps anyone else who has this problem with the mysterious
disappearing CD-RW drive.

Thanks for the feedback.

"Frederick" <arafred@comcast.net> wrote in message
news:sF2nb.29893$9E1.113998@attbi_s52...
> Here is the link you need...
> http://sony.storagesupport.com/cdrw/downloads.htm
> Good luck
>
> "Eric Scofield" <dontemailme@screwyou.com> wrote in message
> news:0EWmb.113926$a16.16837@lakeread01...
> > I seem to be having some trouble with windows dectecting my new SONY
> CRX300A
> > CD-RW/DVD drive. The BIOS detects the drive fine. When Windows XP
> > Professional loads, I get the pop-up message "New Hardware Found - Sony
> > CRX300A," but I cannot use the drive. When I go into the device manager
> and
> > click under the drive properties I see this message under the device
> status,
> > "Windows cannot load the device driver for this hardware. The driver may
> be
> > corrupted or missing. (Code 39)." I'm guessing that the driver is
missing
> > and not corrupted. I'm guessing the simple solution would be to insert
> the
> > restoration CD into the drive and restart, but I got this computer from
a
> > friend and the proper CD did not come with the computer. Any
suggestions
> > for what I should do to resolve this problem?
> >
> > Thanks,
> >
> > Eric Scofield
> >
> >
> >
>
>