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Old 07-12-2008, 05:14 AM
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Unhappy External HDD not getting detected by PC

Hi Guys,

I have an old motherboard (Intel 845GL) which does not support SATA HDD and has a slot only for IDE. I recently got a 500GB SATA HDD from somebody and decided to try it out. Since i could not plug in a SATA HDD, i only thought it logical to purchase an enclosure that would help me connect it as a USB device. This enclosure is not powered directly by USB and i have to use a separate power supply for it.

However, after i plug it in, 2 drivers get installed automatically.
1) USB Mass Storage Device - under Universal Serial Bus Controllers &
2) ST350032 0AS USB Device - under Disk Drives.

Despite this, Under My Computer my new device that i would expect to see is not shown. i only have the usual 3 partitions of my 80GB Samsung IDE HDD.

I'm not sure if there are more drivers that have to be installed or not because i dont get the usual pop-up on the bottom right that my device is successfully installed and ready to use, which i usually get if i plug in any USB device. i have even tried a WD 160GB external HDD and that works.
OS - Windows XP SP2

Please help me get this sorted
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Old 07-12-2008, 05:14 AM
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Old 07-21-2008, 07:26 AM
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Re: External HDD not getting detected by PC

Hi there!

If it's a brand new drive it may need initializing.

Right click on My Computer
Click Manage
In the left pane, click Disk Management.

Your new HDD should be listed there.

If it's not initialized, it'll say so. Right click and select initialize.

If it's not showing up at all/as the right size/is showing up but not initialized it may be a power issue, a problem with the caddy or the drive itself.

You may want to try re-installing the USB drivers too.

Good luck!
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