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  #1 (permalink)  
Old 02-06-2007, 05:06 PM
Owen Jones
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iPod difficulties - please help!

Hey there -

Basically, I'm having problems with my iPod. When I connect it to the
computer, it will not appear on the desktop or iTunes, and will only
recharge the battery. I have tried different firewire cables, and
connecting to another computer, so it has to be a problem with the
iPod. Other than that, it functions fine - as in, it will play the
music that is already stored on it, despite failing to update. I have
tried resetting it by pressing the Menu and Play/Pause buttons; as
well as the procedure where you put Hold on then off, press Menu and
Play/Pause, then Rewind and Fast Forward - it will simply go to a "OK
to disconnect" screen. Does anyone know what I can do to fix it?

thanks in advance - Owen
o DOT p DOT jones AT btinternet DOT com
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Old 02-06-2007, 05:06 PM
  #2 (permalink)  
Old 08-01-2009, 03:49 PM
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Join Date: Aug 2009
Posts: 2
beauty is on a distinguished road
Re: iPod difficulties - please help!

i am writing as i have a problem as well i have a 8gb ipod model number is
all37 on the back of the ipod there is a on/off switch that slides left to right i turned it on off on and now it doesn't turn on at all when i turn it on it just shows a hour glass that is half empty what does that mean?i am getting worried as i dont know what to do and im really wanting to listen to my ipod.
please help me fix it as im lost without it,thank you.
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Old 08-01-2009, 06:10 PM
John Gentile
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Re: iPod difficulties - please help!

On 2009-08-01 18:49:41 -0400, beauty <as.painting@three.com.au> said:

>
> i am writing as i have a problem as well i have a 8gb ipod model number
> is
> all37 on the back of the ipod there is a on/off switch that slides left
> to right i turned it on off on and now it doesn't turn on at all when i
> turn it on it just shows a hour glass that is half empty what does that
> mean?i am getting worried as i dont know what to do and im really
> wanting to listen to my ipod.
> please help me fix it as im lost without it,thank you.



Beauty, it would be better if you could tell us exactly the name of
your model. Is it a Nano or an iTouch? What happens when you plug it
into the connector to your computer? What kind of computer are you
using?
There is a reset you can do in iTunes after you hook up your iPod and
it should reset everything and resynronize your iPod to your iTunes.
The switch is not an on/off switch, but a lock to lock the activity of
the controls on the face of the iPod (unless it is an iTouch).
You do seem confused as to how an iPod works - basically all your music
settings are done in iTunes and when you hook up your iPod to your
computer, iTunes will put all those setting into your iPod. If you
delete or add anything in iTunes then those settings will also be made
to your iPod the next time you hook it up to the computer.
--
John Gentile
Newsletter editor
Rhode Island Apple Group

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Old 08-03-2009, 01:47 AM
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Join Date: Aug 2009
Posts: 2
beauty is on a distinguished road
Re: iPod difficulties - please help!

hello how are you its beauty here i got your email im really confused as i don't know the model my ipod is i got it off my brother before he went backpacking overseas.my computer is a dell p4 i don't know the model but on the back of my ipod it says 8gb and serial number,model number:all37 emc no,2066 rated5-30v-1a max. thats all it has except apple designed in california,i do know that it isn't a i touch as thats what i want.when i plug it in it just shows a hour glass, the bottom of the hour glass is full the top is half full.please help i am confused really confused how do i hook it up to i tunes? i also have no idea on how to use it so i just left it in my bag until now.please help me i really need it i miss my music even though i only have two songs on it i love it anyways PLEASE HELP MEEEEEE!!!!!
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Old 08-03-2009, 06:30 PM
John Gentile
Newsgroup Contributor
 
Posts: n/a
Re: iPod difficulties - please help!

On 2009-08-03 04:47:35 -0400, undisclosed said:

>
> hello how are you its beauty here i got your email im really confused as
> i don't know the model my ipod is i got it off my brother before he went
> backpacking overseas.my computer is a dell p4 i don't know the model but
> on the back of my ipod it says 8gb and serial number,model number:all37
> emc no,2066 rated5-30v-1a max. thats all it has except apple designed in
> california,i do know that it isn't a i touch as thats what i want.when i
> plug it in it just shows a hour glass, the bottom of the hour glass is
> full the top is half full.please help i am confused really confused how
> do i hook it up to i tunes? i also have no idea on how to use it so i
> just left it in my bag until now.please help me i really need it i miss
> my music even though i only have two songs on it i love it
> anyways PLEASE HELP MEEEEEE!!!!!


It seems that you might not be able to understand how to do this, but
there is a lot of help on the internet if you look for iPod help.
iTunes is a program that is on your computer. You should have a cable
that will have one end that plugs into the bottom of your iPod and the
other plugs into a USB port on your computer. When the computer detects
the iPod is hooked up it should automatically start up iTunes.
If you don't understand how to do this, then you need to find an Apple
Store or an Apple User group near you.

This is what I found on how to restart your iPod when it is frozen:
How do I reboot or restart a "frozen" or "hung" iPod?
First, check to make sure that the iPod isn't paused or that the "hold
switch" is in the "locked position" as indicated by a small "padlock"
icon on the screen (if applicable) and color visible on the right side
of the "hold switch" (on the top of the iPod). If the iPod isn't paused
or locked, you will need to reset your iPod.
The steps to reboot or restart your iPod are different depending on the model.
For the original iPod, iPod (2G), and iPod (3G) plug the iPod into the
power adapter and plug the power adapter into an electrical outlet (or
plug the iPod into a computer), and reset it by depressing the "menu"
and "play/pause" simultaneously and continue to hold both buttons until
the Apple logo appears.
For all models with a "Clickwheel" -- starting with the iPod (4G) and
provided by all subsequent models with the exception of the iPod
shuffle and iPod touch lines -- plug the iPod to the power adapter and
plug the power adapter into an electrical outlet (or plug the iPod into
a computer), and reset it by depressing the "menu" and "select" (the
center button) until the Apple logo appears. For additional details on
resetting the iPod, please refer to "Resetting iPod" from the Apple
Support Site.

--
John Gentile
Newsletter editor
Rhode Island Apple Group

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