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Old 02-06-2007, 05:03 PM
Dan Vesma
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printing problem that nobody can solve

Hi,

We have several macs in our office (running Panther). On two of them,
when you print an image from Preview, it comes out as a very small
thumbnail. From all of the other machines the same image would fill an
A4 page.

If you increase the scale in Page Setup, it doesn't make the thumbnail
any bigger, it just crops the image to fit inside it.

Other applications appear to print fine. It happens on all of the
printers (laser, inkjet and large format), and with any photo.

We've had two people look at it, neither have been able to solve it.
All they did was delete the preferences for preview and go through the
printer drivers looking for a check box.

Fingers crossed you guys know more than them.

Any help would be seriously appreciated.


Cheers

DV
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Old 02-06-2007, 05:03 PM
  #2 (permalink)  
Old 02-06-2007, 05:03 PM
Marshall
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Re: printing problem that nobody can solve

Does your preview open up in Acrobat reader?
Why are you printing from preview?
Preview the doc on your screen, then go back and print it without preview.


Dan Vesma wrote:
> Hi,
>
> We have several macs in our office (running Panther). On two of them,
> when you print an image from Preview, it comes out as a very small
> thumbnail. From all of the other machines the same image would fill an
> A4 page.
>
> If you increase the scale in Page Setup, it doesn't make the thumbnail
> any bigger, it just crops the image to fit inside it.
>
> Other applications appear to print fine. It happens on all of the
> printers (laser, inkjet and large format), and with any photo.
>
> We've had two people look at it, neither have been able to solve it.
> All they did was delete the preferences for preview and go through the
> printer drivers looking for a check box.
>
> Fingers crossed you guys know more than them.
>
> Any help would be seriously appreciated.
>
>
> Cheers
>
> DV


--
http://homepage.mac.com/mkatzman/

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  #3 (permalink)  
Old 02-06-2007, 05:03 PM
Peter McCallum
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Re: printing problem that nobody can solve

Dan Vesma <daninbrum********.com> wrote:

> Hi,
>
> We have several macs in our office (running Panther). On two of them,
> when you print an image from Preview, it comes out as a very small
> thumbnail. From all of the other machines the same image would fill an
> A4 page.
>
> If you increase the scale in Page Setup, it doesn't make the thumbnail
> any bigger, it just crops the image to fit inside it.
>
> Other applications appear to print fine. It happens on all of the
> printers (laser, inkjet and large format), and with any photo.
>
> We've had two people look at it, neither have been able to solve it.
> All they did was delete the preferences for preview and go through the
> printer drivers looking for a check box.
>
> Fingers crossed you guys know more than them.
>
> Any help would be seriously appreciated.
>
>
> Cheers
>
> DV


I found this response to a similar question on
discussions.info.apple.com:

RE: Printing problem with Safari - ~Bee
( Jul 8, 2004 9:30 am)

This is a long shot, but this fix has worked for others having problems
printing out too small:

Select:
Home>Library>Preferences>com.apple.print.PrintingP refs.plist
Rename it
old.com.apple.print.PrintingPrefs.plist

Quit application you're having problems with, and then restart them, and
check to see if printing now works OK.

In: Apple - Discussions > Safari > Printing problem with Safari


--
Peter McCallum
Mackay Qld AUSTRALIA
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