Hi all

I am posting this message, as I am having some problems with my iMac
Computer.

Firstly I get a type 10 error message when starting ClarisWorks and
trying to create a new word processing document. In addition I also
keep getting a type 3 error message when trying to print email
messages from Outlook Express.

I was told to update my system software, as well as look for updates
to the two above mentioned programs. I was able to update ClarisWorks
4.0v6, but that did not work. In addition I updated Outlook Express to
version 5.0.6 and am still getting the same error messages. I tried to
find an v5.0 update for ClarisWorks, but there is not one available.
Apple's list of updates goes from 4.0v6 to 5.0v2 and I would need
5.0v1 to update to 5.0v2.

In the event you need it here is some more information on my computer.
I am using a iMac 233mhz with 160mb of ram running MacOS 9.2.2.

I am to the point that I almost ready to take the unit into the shop
to have it looked at, but I thought I would post a message here to see
if someone out there could help me.

Please reply to this message if can be of some help to me. When
responding please don't be too techincal, as I know a lot of about
computers, but surely do not know as much as most of you.

Thanks in advance
J. Johnston

In article <7ce6d695.0406202056.24fc3a6@posting.google.com> , Joyce
Johnston <jjohn@trib.com> wrote:

> Hi all
>
> I am posting this message, as I am having some problems with my iMac
> Computer.
>
> Firstly I get a type 10 error message when starting ClarisWorks and
> trying to create a new word processing document. In addition I also
> keep getting a type 3 error message when trying to print email
> messages from Outlook Express.
>
> I was told to update my system software, as well as look for updates
> to the two above mentioned programs. I was able to update ClarisWorks
> 4.0v6, but that did not work. In addition I updated Outlook Express to
> version 5.0.6 and am still getting the same error messages. I tried to
> find an v5.0 update for ClarisWorks, but there is not one available.
> Apple's list of updates goes from 4.0v6 to 5.0v2 and I would need
> 5.0v1 to update to 5.0v2.
>
> In the event you need it here is some more information on my computer.
> I am using a iMac 233mhz with 160mb of ram running MacOS 9.2.2.
>
> I am to the point that I almost ready to take the unit into the shop
> to have it looked at, but I thought I would post a message here to see
> if someone out there could help me.
>
> Please reply to this message if can be of some help to me. When
> responding please don't be too techincal, as I know a lot of about
> computers, but surely do not know as much as most of you.

You do not have a hardware problem so taking the unit in to be checked
would be an expensive way to go. I am assuming 6hat at one point, the
computer ran fine with the older versions of Claris and OE - is that
right?

I would first buy and run Disk Warrior. If that doesn't fix things, I
would do a clean install of the OS. If you are not using OS X, you can
install OS 9 up to version 9.1. The changes from OS 9.1 to 9.2.2 were
to improve OS X compatability only.

Cathy

--
"there's a dance or two in the old dame yet." - mehitabel

C.Stevenson, M.D.
cats1921@sonic.net

On Mon, 21 Jun 2004 9:17:01 -0700, Cathy Stevenson wrote
(in message <210620040917293304%cats1921@sonic.net>):

> In article <7ce6d695.0406202056.24fc3a6@posting.google.com> , Joyce
> Johnston <jjohn@trib.com> wrote:
>
>> Hi all
>>
>> I am posting this message, as I am having some problems with my iMac
>> Computer.
>>
>> Firstly I get a type 10 error message when starting ClarisWorks and
>> trying to create a new word processing document. In addition I also
>> keep getting a type 3 error message when trying to print email
>> messages from Outlook Express.
>>
>> I was told to update my system software, as well as look for updates
>> to the two above mentioned programs. I was able to update ClarisWorks
>> 4.0v6, but that did not work. In addition I updated Outlook Express to
>> version 5.0.6 and am still getting the same error messages. I tried to
>> find an v5.0 update for ClarisWorks, but there is not one available.
>> Apple's list of updates goes from 4.0v6 to 5.0v2 and I would need
>> 5.0v1 to update to 5.0v2.
>>
>> In the event you need it here is some more information on my computer.
>> I am using a iMac 233mhz with 160mb of ram running MacOS 9.2.2.
>>
>> I am to the point that I almost ready to take the unit into the shop
>> to have it looked at, but I thought I would post a message here to see
>> if someone out there could help me.
>>
>> Please reply to this message if can be of some help to me. When
>> responding please don't be too techincal, as I know a lot of about
>> computers, but surely do not know as much as most of you.
>
> You do not have a hardware problem so taking the unit in to be checked
> would be an expensive way to go. I am assuming 6hat at one point, the
> computer ran fine with the older versions of Claris and OE - is that
> right?
>
> I would first buy and run Disk Warrior. If that doesn't fix things, I
> would do a clean install of the OS. If you are not using OS X, you can
> install OS 9 up to version 9.1. The changes from OS 9.1 to 9.2.2 were
> to improve OS X compatability only.
>
> Cathy
>
>

I am a happy OS 10 only user, but when I was using a classic OS, a common fix
was to trash the application's preference file. Keep in mind that doing this
loses all the preference settings for that app, so depending on the app,
important info could get deleted this way. I suggest manually checking and
writing down any preferences, and moving the preferences file to the trash,
BUT NOT EMPTYING the trash until as system and application restart has been
made. This will force the system and app to create a new, uncorrupted
preferences file, but still leave the original in the trash if you find you
need to move it back and replace the newly created one.

Steve