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Old 02-06-2007, 04:53 PM
Deanna
Newsgroup Contributor
 
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USB ports only fail with mice??

iBook, OS 10.2.8 (was at 10.2.3 when probs started, recently ran
updater to 10.2.8). Any kind of USB mouse is not recognized when
plugged into either USB port. Apple system profiler senses it and
tells me which port has which kind of mouse, whether its an apple
optical, or macally but the mouse itself won't work. I can get an
external keyboard to work, and if I plug the mouse into the keyboard,
the keyboard will work but the mouse won't! Also I can plug in one of
those small USB hard drives, that shows up fine too - just no mice.
I'm looking for the system files related to this to throw away, plist
files??

I've done all the usual, pram, norton, disk permissions. If I boot
into OS9 the mice will work. If I boot into OSX off any other drive,
the mice will work.

I appreciate anyone's advice-thanks!!
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Old 02-06-2007, 04:53 PM
  #2 (permalink)  
Old 02-06-2007, 04:53 PM
Walt Sellers
Newsgroup Contributor
 
Posts: n/a
Re: USB ports only fail with mice??

In article <db6da32b.0406150358.66deef42@posting.google.com >,
dkoch@dmreg.com (Deanna) wrote:

> iBook, OS 10.2.8 (was at 10.2.3 when probs started, recently ran
> updater to 10.2.8). Any kind of USB mouse is not recognized when
> plugged into either USB port. Apple system profiler senses it and
> tells me which port has which kind of mouse, whether its an apple
> optical, or macally but the mouse itself won't work. I can get an
> external keyboard to work, and if I plug the mouse into the keyboard,
> the keyboard will work but the mouse won't! Also I can plug in one of
> those small USB hard drives, that shows up fine too - just no mice.
> I'm looking for the system files related to this to throw away, plist
> files??
>
> I've done all the usual, pram, norton, disk permissions. If I boot
> into OS9 the mice will work. If I boot into OSX off any other drive,
> the mice will work.
>
> I appreciate anyone's advice-thanks!!


You might try starting up in verbose mode to see if any errors are
reported during startup when a driver is being loaded. (press and hold
Command-V immediately on startup or restart until you see text start to
fill the screen)

Also, if you can navigate via keyboard, run the console application to
check System.Log for error reports.

To navigate via keyboard:
-Use Command-Tab to change to the Finder application if an auto-start
application is in front.
-Once in Finder, use Command-N to create a new window. Use
Command-Shift-A to go to the Applications folder.
-Type enough of the word "Utilities" or use up/down arrow keys to get
the Utilities folder selected. Type Command-O (letter O, not zero) to
open it.
-Use up/down arrows or type enough of "Console" to get the Console
application selected. Type Command-O to open the application.
-Hopefully, Command-Option-O will open the system.log. (That's the key
combination under 10.3, which I'm using.) Up and down arrows work for
navigating the log file on mine. If they don't work for you, try adding
option, control, command to the up and down arrows.

Hope that helps. Feel free to report related error messages to the
newsgroup for further help

--
Walt Sellers
Computer Engineer For Hire
www.VirtualOutpost.com
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Meddle not in the affairs of dragons; for thou art
crunchy and good with ketchup. -unknown
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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  #3 (permalink)  
Old 02-06-2007, 04:53 PM
Deanna
Newsgroup Contributor
 
Posts: n/a
Re: USB ports only fail with mice??

Thanks for the suggestions Walt. I booted into Verbose mode (which was
a new one to me!) and watched very closely to see if there were any
error msgs...didn't see any so rebooted and verbosed it again to
double check.

So then I went into Console. As an admin user The console window opens
and is basically empty. As a non-admin user the console window
displays:
2004-06-16 14:26:59 systemUIServer [430] Error: Path segment
'ServiceType' exists, but doesn't contain a dict.
**that same line is displayed twice...

In the olden days, I would trash the mouse prefs, or even USB related
prefs, but in the land of OSX, I'm not sure which files I should be
looking for exactly...I'm trying to avoid having to wipe and re-image
this laptop.

Walt Sellers <wsellers@mindspring.com> wrote in message news:<wsellers-FEF317.09051615062004@news.west.cox.net>...
> In article <db6da32b.0406150358.66deef42@posting.google.com >,
> dkoch@dmreg.com (Deanna) wrote:
>
> > iBook, OS 10.2.8 (was at 10.2.3 when probs started, recently ran
> > updater to 10.2.8). Any kind of USB mouse is not recognized when
> > plugged into either USB port. Apple system profiler senses it and
> > tells me which port has which kind of mouse, whether its an apple
> > optical, or macally but the mouse itself won't work. I can get an
> > external keyboard to work, and if I plug the mouse into the keyboard,
> > the keyboard will work but the mouse won't! Also I can plug in one of
> > those small USB hard drives, that shows up fine too - just no mice.
> > I'm looking for the system files related to this to throw away, plist
> > files??
> >
> > I've done all the usual, pram, norton, disk permissions. If I boot
> > into OS9 the mice will work. If I boot into OSX off any other drive,
> > the mice will work.
> >
> > I appreciate anyone's advice-thanks!!

>
> You might try starting up in verbose mode to see if any errors are
> reported during startup when a driver is being loaded. (press and hold
> Command-V immediately on startup or restart until you see text start to
> fill the screen)
>
> Also, if you can navigate via keyboard, run the console application to
> check System.Log for error reports.
>
> To navigate via keyboard:
> -Use Command-Tab to change to the Finder application if an auto-start
> application is in front.
> -Once in Finder, use Command-N to create a new window. Use
> Command-Shift-A to go to the Applications folder.
> -Type enough of the word "Utilities" or use up/down arrow keys to get
> the Utilities folder selected. Type Command-O (letter O, not zero) to
> open it.
> -Use up/down arrows or type enough of "Console" to get the Console
> application selected. Type Command-O to open the application.
> -Hopefully, Command-Option-O will open the system.log. (That's the key
> combination under 10.3, which I'm using.) Up and down arrows work for
> navigating the log file on mine. If they don't work for you, try adding
> option, control, command to the up and down arrows.
>
> Hope that helps. Feel free to report related error messages to the
> newsgroup for further help

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  #4 (permalink)  
Old 02-06-2007, 04:54 PM
Walt Sellers
Newsgroup Contributor
 
Posts: n/a
Re: USB ports only fail with mice??

In article <db6da32b.0406161132.4f9aadca@posting.google.com >,
dkoch@dmreg.com (Deanna) wrote:

> Thanks for the suggestions Walt. I booted into Verbose mode (which was
> a new one to me!) and watched very closely to see if there were any
> error msgs...didn't see any so rebooted and verbosed it again to
> double check.
>
> So then I went into Console. As an admin user The console window opens
> and is basically empty. As a non-admin user the console window
> displays:
> 2004-06-16 14:26:59 systemUIServer [430] Error: Path segment
> 'ServiceType' exists, but doesn't contain a dict.
> **that same line is displayed twice...
>
> In the olden days, I would trash the mouse prefs, or even USB related
> prefs, but in the land of OSX, I'm not sure which files I should be
> looking for exactly...I'm trying to avoid having to wipe and re-image
> this laptop.
>


Well, I'm kind of stumped. I've only got 3 things left:

1. double check the settings in the "Keyboard & Mouse" System
Preferences panel. You might change them, go out, come back in.
Especially the "Ignore trackpad when mouse is present". (careful, if it
starts ignoring both your trackpad and mice, you may not be able to move
the pointer)

2. This may be reaching for straws, but have you tried booting into
single user mode? (command-S on boot. type "reboot" at the prompt to get
out of it) I've heard people say that this straightens out some
mysterious problems. I don't know why that would be, but its a lot less
strenuous than my 3rd option

3. reinstall the OS

--
Walt Sellers
Computer Engineer For Hire
www.VirtualOutpost.com
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Meddle not in the affairs of dragons; for thou art
crunchy and good with ketchup. -unknown
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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