I have a QPS Que! FireWire 24x10x40 CD-RW burner. It *used* to be
supported by iTunes 2 (or was it 3?), and I could burn CDs from the
Finder in 10.1.6, but now that I've upgraded to Jaguar (10.2.8) and
iTunes 4, suddenly it seems that my drive is no longer supported by
either iTunes or the Finder!

Can this really be correct? Is there something wrong with my OS X
installation? Does my burner need a firmware upgrade? Anybody know
what's going on here?

System:
-----------
iBook 2000 (dual USB)
OS X 10.2.8
iTunes 4.1 (52)

DR-RW drive (as reported by Toast "Recorder Info")*
----------------------------------------------------------------------
Model: QPS RW-241040
Where: FireWire
Firmware Version: U100 / MMC-3
Cache Size: 2 MB
Special Features: Buffer Underrun Prevention

*(Thank God Toast still works!)

TIA-

Chip Zempel

--
(note: email address munged -- there are no punctuation marks in the
part preceding the "at" symbol)

On Sat, 22 Nov 2003 19:45:44 -0500, Chip Zempel wrote
(in message <c.zempel-3AB5C6.16454622112003@news03.west.earthlink.net>):

> I have a QPS Que! FireWire 24x10x40 CD-RW burner. It *used* to be
> supported by iTunes 2 (or was it 3?), and I could burn CDs from the
> Finder in 10.1.6, but now that I've upgraded to Jaguar (10.2.8) and
> iTunes 4, suddenly it seems that my drive is no longer supported by
> either iTunes or the Finder!

I have an older Que! Fire (8x4x32x) which worked fine in 10.2.6 and now seems
to work only at have speed for burning (even in Toast 5.2.1). Something was
changed in the way the system handles burner writing for the Que, but I have
no idea what, or where to even look. I sent a bug report to Mac OSX feedback
(http://www.apple.com/macosx/feedback/). However, I have seen no mention of
whether this is fixed in panther or not.

--
Any significantly advanced technology is indistinguishable from magic.
- Arthur C. Clarke

In article <0001HW.BBE669B3003ECBC8F0284600@news.verizon.net> , voltos
<voltos@metconnect.com> wrote:

> On Sat, 22 Nov 2003 19:45:44 -0500, Chip Zempel wrote
> (in message <c.zempel-3AB5C6.16454622112003@news03.west.earthlink.net>):
>
> > I have a QPS Que! FireWire 24x10x40 CD-RW burner. It *used* to be
> > supported by iTunes 2 (or was it 3?), and I could burn CDs from the
> > Finder in 10.1.6, but now that I've upgraded to Jaguar (10.2.8) and
> > iTunes 4, suddenly it seems that my drive is no longer supported by
> > either iTunes or the Finder!
>
> I have an older Que! Fire (8x4x32x) which worked fine in 10.2.6 and now seems
> to work only at have speed for burning (even in Toast 5.2.1). Something was
> changed in the way the system handles burner writing for the Que, but I have
> no idea what, or where to even look. I sent a bug report to Mac OSX feedback
> (http://www.apple.com/macosx/feedback/). However, I have seen no mention of
> whether this is fixed in panther or not.

I also have an 8x4x32x Que! Fire. It had various problems until I had
a new board installed. Apparently, some of the earlier units (like
mine)had some engineering problems. It works great, now, under both
Jaguar and Panther.

Check to see what controller and drive your unit contains and then
check the Que website for update information. My problems were
diagnosed by the good folks at El Gato when I reported some strange
Toast-related behavior with 5.x.

--
Spenser

On Sun, 23 Nov 2003 15:17:50 -0500, sbt wrote
(in message <231120031217506225%dogbreath@chaseabone.com.inval id>):

> Check to see what controller and drive your unit contains and then
> check the Que website for update information. My problems were
> diagnosed by the good folks at El Gato when I reported some strange
> Toast-related behavior with 5.x.

Thanks for the info. I've had the QPS now for going on 3 years, and it would
probably cost me less (in terms of hassle) to get a new/faster burner.

--
Any significantly advanced technology is indistinguishable from magic.
- Arthur C. Clarke

In article <0001HW.BBE669B3003ECBC8F0284600@news.verizon.net> ,
voltos <voltos@metconnect.com> wrote:

> On Sat, 22 Nov 2003 19:45:44 -0500, Chip Zempel wrote
> (in message <c.zempel-3AB5C6.16454622112003@news03.west.earthlink.net>):
>
> > I have a QPS Que! FireWire 24x10x40 CD-RW burner. It *used* to be
> > supported by iTunes 2 (or was it 3?), and I could burn CDs from the
> > Finder in 10.1.6, but now that I've upgraded to Jaguar (10.2.8) and
> > iTunes 4, suddenly it seems that my drive is no longer supported by
> > either iTunes or the Finder!
>
> I have an older Que! Fire (8x4x32x) which worked fine in 10.2.6 and now seems
> to work only at have speed for burning (even in Toast 5.2.1). Something was
> changed in the way the system handles burner writing for the Que, but I have
> no idea what, or where to even look. I sent a bug report to Mac OSX feedback
> (http://www.apple.com/macosx/feedback/). However, I have seen no mention of
> whether this is fixed in panther or not.

Thanks for that feedback link. I'll send a report too.

Chip

--
(note: email address munged -- there are no punctuation marks in the
part preceding the "at" symbol)