I have a G4 with OS 9.2 on one hard drive and 10.2 on another that I
installed not too long ago. I was performing a software update for
10.2.8 when I was prompted for a hard drive firmware update. I
followed the GUI instructions and after pressing the "no going back"
button it hung on a screen with a question mark folder icon. Any
ideas?

Thanks,
Anthony

On Fri, 14 Nov 2003 14:08:12 -0800, anthony wrote
(in message <f0a79190.0311141408.6deb3a89@posting.google.com>) :

> I have a G4 with OS 9.2 on one hard drive and 10.2 on another that I
> installed not too long ago. I was performing a software update for
> 10.2.8 when I was prompted for a hard drive firmware update. I
> followed the GUI instructions and after pressing the "no going back"
> button it hung on a screen with a question mark folder icon. Any
> ideas?
>
> Thanks,
> Anthony

Boot from the factory utilities disk and try to repair the disk in question.
If that doesn't work, boot from a quality third party utilities disk and try
the same thing. If no factory or third party utilities disk will fix things,
I would re-format the disk and re-install the OS. Assuming you have backup
copies of your data.

Steve C

Thanks Steve,
I had to boot from the OS cd and reinstall 10.2, hopefully the
firmware wasn't horribly effected in the failed firmware update.

Steve <nobodyNOSPAM@comcast.net> wrote in message news:<0001HW.BBDAA8A4009BFA72F0284600@netnews.comc ast.net>...
> On Fri, 14 Nov 2003 14:08:12 -0800, anthony wrote
> (in message <f0a79190.0311141408.6deb3a89@posting.google.com>) :
>
> > I have a G4 with OS 9.2 on one hard drive and 10.2 on another that I
> > installed not too long ago. I was performing a software update for
> > 10.2.8 when I was prompted for a hard drive firmware update. I
> > followed the GUI instructions and after pressing the "no going back"
> > button it hung on a screen with a question mark folder icon. Any
> > ideas?
> >
> > Thanks,
> > Anthony
>
> Boot from the factory utilities disk and try to repair the disk in question.
> If that doesn't work, boot from a quality third party utilities disk and try
> the same thing. If no factory or third party utilities disk will fix things,
> I would re-format the disk and re-install the OS. Assuming you have backup
> copies of your data.
>
> Steve C