Hello.

I have heavy experience with Windows but I am a relativly new to the
Mac OS. I bought an iBook in April and "made the switch." Everything
has been working GREAT until recently --

#1. I can no longer get System Updates through preferences. Every time
I try this option it gets about 3/4 of the way done and then tells me
that it could not complete due to errors. (Updating this way worked in
the past and it even previously popped up a nice little reminder when
there were new updates, which is also gone now..) I know how to access
the updates directly -- but I am curious why this utility has suddenly
pooped out on me.

#2. More troubling is that recently I have noticed that I can no
longer coonnect to sites such as American Express or my eBay account
-- and it seems to hang up as I try to log in (I assume because it is
having trouble with the secure connections?) but this doesn't happen
to ALL secure accounts (such as PayPal or my bank) -- I have NEVER
had a problem with this on my mac in the past. I have not changed my
way of connecting to the internet in any way and can reach the above
mentioned websites from my PC. I have Safari and IE browsers on my mac
and neither allow me to connect to those pages -- leading me to
believe I have screwed up some internet settings somehow. (I was
hoping to give up my PC all together but now I have to use it just to
access various websites.. )

I have used the system utility tool to restore my permissions -- that
didn't help. I have upgraded to OS X 2.8 and that didn't help. As a
new mac user I am unsure what to try next and wonder if I am now
forced to just start from scratch and rebuild my system -- which I
would HATE to have to do! -- Any Ideas what I can try next?

I would be VERY greatful for a nudge in the right direction -- (and
hope that I can solve this and let my PC "Rest in Peace."

Thank You!
Terri

On Thu, 23 Oct 2003 14:26:07 -0700, Blind Medusa wrote
(in message <472725b4.0310231326.2a3135b1@posting.google.com>) :

> Hello.
>
> I have heavy experience with Windows but I am a relativly new to the
> Mac OS. I bought an iBook in April and "made the switch." Everything
> has been working GREAT until recently --
>
> #1. I can no longer get System Updates through preferences. Every time
> I try this option it gets about 3/4 of the way done and then tells me
> that it could not complete due to errors. (Updating this way worked in
> the past and it even previously popped up a nice little reminder when
> there were new updates, which is also gone now..) I know how to access
> the updates directly -- but I am curious why this utility has suddenly
> pooped out on me.

It could be the apps preferences file has gotten corrupted. You might try
making a backup copy (in case deleting it causes unforseen errors and you
want to restore things to how they are now) and then deleting the preferences
file.

>
> #2. More troubling is that recently I have noticed that I can no
> longer coonnect to sites such as American Express or my eBay account
> -- and it seems to hang up as I try to log in (I assume because it is
> having trouble with the secure connections?) but this doesn't happen
> to ALL secure accounts (such as PayPal or my bank) -- I have NEVER
> had a problem with this on my mac in the past. I have not changed my
> way of connecting to the internet in any way and can reach the above
> mentioned websites from my PC. I have Safari and IE browsers on my mac
> and neither allow me to connect to those pages -- leading me to
> believe I have screwed up some internet settings somehow. (I was
> hoping to give up my PC all together but now I have to use it just to
> access various websites.. )

If the problem is site specific, I would guess that you have cookies set to
refuse for that site, or the site itself is somehow refusing your browser
client. You could try removing any cookies from ebay, restarting your browser
and see if logging back onto ebay fixes things. I have Safari and OS 10.2.8
and have no problem logging into My Ebay.

>
> I have used the system utility tool to restore my permissions -- that
> didn't help. I have upgraded to OS X 2.8 and that didn't help. As a
> new mac user I am unsure what to try next and wonder if I am now
> forced to just start from scratch and rebuild my system -- which I
> would HATE to have to do! -- Any Ideas what I can try next?
>
> I would be VERY greatful for a nudge in the right direction -- (and
> hope that I can solve this and let my PC "Rest in Peace."
>
> Thank You!
> Terri