"jkbdmnton" <jkbdmnton@discussions.microsoft.com> wrote in message
news:83B002A4-30E0-4EC2-903E-DCA4ED55A0D2@microsoft.com...
>I get this message everytime I try and open/download a PDF file (from a
> university library site) and now when I try and download/install mcafee
> virus
> protection. I'm mostly concerned about being able to install mcafee, as I
> have paid for it and currently have no virus protection. Any suggestions
> as
> to how to get around this so that Internet Explorer will not encounter an
> error? thanks in advance
I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).
2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?
3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/...moving_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro
--
Frank Saunders, MS-MVP OE/WM
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