To clarify, the tested both optical drives and found them not working?
Did both optical drive stop working at the same time? If so, this is
highly improbable. The common relationship with both drives is the
motherboard. If both drives stopped working at the same drive, this
would more than likely be caused by a motherboard issue; which could
explain your lockups as well.

As far as your reload, did you provide them with *your* Windows 98 disc
and *your* Windows XP disc or did they use theirs? This is an unrelated
question to your problem, but I am just interested.

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@discussions.microsoft.com> wrote in message
news:9457EBEF-41F7-45BF-B83B-367FD139566D@microsoft.com:

> Thanks for the response! It all started when I took the hard drive to Geek
> Squad to repair or replace my optical drives which were both not working.
> They did a diagnostic and found both drives were bad and that my Win XP was
> "corrupted". They suggested a full windows restore. They first restored my
> original Win 98 and then restored my Win XP Home Upgrade. All files were
> backed up to Seagate External Hard Drive. I brought it home and installed a
> new external CD/DVD Drive and a Wireless Router. All installs went well. Now
> it keeps freezing up.....I had to reboot 3 times just to write this reply
> because of freezing up.
>
> "Michael D. Alligood" wrote:
>
> > Alison, it totally depends on how the Operating System was restored; if
> > it was completely restored (i.e. drive formatted and the operating
> > system reloaded), repaired (no formatting, just replacing system files),
> > or Windows restored (Windows System Restore).
> >
> > Normally if your system was completely restored and you are still
> > experiencing issues with lockups, it could be faulty hardware.
> > Lockups/freezes can be caused by numerous of things; faulty drivers,
> > faulty hardware, memory leaks from corrupt software, spyware/malware,
> > etc.
> >
> > Please give us a little more details as to the original problem (why you
> > had it reloaded) and what has happened since. That way we can better
> > help you.
> >
> > --
> > Michael D. Alligood,
> > MCSA, MCDST, MCP, A+,
> > Network+, i-Net+, CIW Assoc.,
> > CIW Certified Instructor
> >
> >
> >
> > "Alison" <Alison@discussions.microsoft.com> wrote in message
> > news:1BB53F9C-3B98-429E-BCD9-9C3977B154E9@microsoft.com:
> >
> > > Just had a Windows XP Home system restore because of corruption. Ever since I
> > > got it home it keeps freezing. It freezes at least once an hour during any
> > > operation, ie. internet, outlook email, documents, etc... It completely
> > > freezes, no mouse, no keyboard, no ctrl+alt+del.....nothing! I have to shut
> > > down the whole computer and then restart it manually......upon start-up each
> > > time there is no scan disk.
> > >
> > > What could be the problem?!?!?
> > >
> > > Thanks for any help!!!
> >
> >