See if the same problme also occurs in windows safe mode.If didnt perform
system restore to the nearest good restore point.
"dlwatts" <dlwatts@discussions.microsoft.com> wrote in message
news:3065DCF9-3563-4C48-869F-12735F8D1B0F@microsoft.com...
>I have Windows XP Home Edition.
>
> Lately, if I enter Printers and Other Hardware from the Control Panel,
> then
> click either View Installed Printers or Printers and Faxes, it crashes
> Windows Explorer and provides the following error message:
>
> Windows has encountered an error and needs to close. Sorry for the
> inconvenience.
>
> If anyone can shed some light on why this is happening, much appreciated.
>
> Debi
>
>