| Re: update to problem with Sigma Tel Audio drivers yes but that doesn't take it out of the bios
robin
"Justbob30" <NoThank@you.com> wrote in message
news:6F0BF433-1739-44F2-8D5C-A0E9421964B7@microsoft.com...[color=blue]
> uninstalled from add/remove programs.
>
> "robinb" <robinbk9_nospam@msn.com> wrote in message
> news:7B71E429-6BBE-4980-AC62-2D9A6C07A209@microsoft.com...[color=green]
>> explain how you removed the driver (besides going into device manger and
>> uninstalling the driver from there). How did you take it out from the
>> bios?
>> thanks
>> robin
>> "Justbob30" <NoThank@you.com> wrote in message
>> news:BA55C893-9CF7-4490-85D0-0DDD742B4C94@microsoft.com...[color=darkred]
>>>I did the 2nd thing removed the sigma tel driver, allowed vista to find
>>>the m/s driver (reboot) sp1 became available, installed it, confirmed
>>>everything was working to my liking, downloaded and reinstalled the old
>>>sigma tel driver, no problems....worked both on my Dell e-520 desktop
>>>(with a oem upgrade to Vista) & my 6750 laptop (factory installed
>>>Vista)....both were home prem.
>>>
>>> "robinb" <robinbk9_nospam@msn.com> wrote in message
>>> news:6EF61406-3AB7-44DD-AF77-1E346FE5D4D0@microsoft.com...
>>>> I called microsoft yesterday asking what will be done via this problem
>>>> for
>>>> those who cannot get updated drivers for the Sigma Tel audio driver.
>>>> The
>>>> problem is Sigma no longer makes audio drivers and passed it off to
>>>> another
>>>> company who told me they are not making updated drivers at all for this
>>>> type
>>>> of audio codec.
>>>> So how do you get updated drivers if you cannot? I have been on many
>>>> forums
>>>> via Dell and Gateway and thousand of customers have the same problem.
>>>>
>>>> First microsoft was giving advise to uninstall the driver and allow
>>>> Vista to
>>>> find its own drivers for this.
>>>> Many did this and found they still had no sound.
>>>>
>>>> Microsoft also said to uninstall drivers, put sp1 on and then reput
>>>> back the
>>>> driver for sigman tel.
>>>> Many who did this found after the sp1 install, when trying to put back
>>>> the
>>>> driver, Vista now came back with an error msg saying "This driver is
>>>> not
>>>> compatable for Vista"
>>>> so they wound up again with no sound.
>>>>
>>>> Well after talking to the tech and he confirmed that this is what was
>>>> being
>>>> said- now when people call in they are telling them not do do anything
>>>> and
>>>> wait because microsoft is working on a solution to this.
>>>>
>>>> They say it will show up in Windows Update either a patch or fix for
>>>> this
>>>> problem.
>>>>
>>>> I received this morning an email from microsoft that I am passing in
>>>> here,
>>>> some of the info like email or confirmation number has been taken out
>>>> just
>>>> for security.
>>>>
>>>> see below
>>>>
>>>> this will confirm what microsoft told me, I received an email today
>>>>
>>>>
>>>>
>>>> This is Smitha Nair with Microsoft Windows Technical Support.
>>>>
>>>> I am following up regarding your Windows service request . Here is an
>>>> outline of the steps that we agreed upon during our call:
>>>>
>>>> Problem Description:
>>>> Needs information on installing service pack 1 on a computer with
>>>> sigmatel
>>>> audio drivers.
>>>>
>>>> Troubleshooting Performed:
>>>> We did not perform any troubleshooting onthe computer.
>>>>
>>>> Action Plan:
>>>> Kindly wait for further updates from microsoft which addresses the
>>>> sigma
>>>> audio driver compatibilty issues with service pack1.
>>>>
>>>> My goal is to ensure that your experience with Microsoft Windows
>>>> Technical
>>>> Support leaves you pleased with our products and services.
>>>>
>>>> If you have any feedback regarding Microsoft support, we would be glad
>>>> to
>>>> hear from you. If you would feel more comfortable speaking with
>>>> someone
>>>> else regarding my service, Sumit , my manager, would be very happy to
>>>> hear
>>>> your comments and suggestions.
>>>>
>>>>
>>>> Robin
>>>[/color]
>>[/color][/color] |