I think i am going to wait till microsoft comes up with a fix, there is no
hurry to put sp1 on at at this time
worse senerial is I will try the second part uninstall the driver, see if
that works or just go out and buy a new sound card.
robin
"xiowan" <xiowan@discussions.microsoft.com> wrote in message
news:94D478F5-675B-4B4F-9522-38F4B0DFD583@microsoft.com...[color=blue]
>
> Hi again "robinb":
> You can open up the pc and normally find the model number and maker of
> the board or easier, most pc manufacturers have a lot of information about
> the technical specifications for your pc somewhere in their support
> section.
> Your board may contain Intel components on a board manufactured by a third
> party for your pc maker so it won't be easy to find am exact match to an
> Intel manufactured board. I would look for the board chipset model # and
> audio chipset version that's listed for your pc and try to find an Intel
> board with the same. Or you can just take a chance and pick out an
> IDT(formerly SigmaTel) driver for an Intel board with SigmaTel HD audio
> and
> try to install it.........if it doesn't work the installer should tell you
> it
> won't work. If you install it successfully and have probs you can roll
> back
> to the previous driver in Device Manager. Or best of all, you can wait
> 'til
> Microsoft updates your driver in Windows Update, or install a pci audio
> card
> as mentioned in other posts. Since I build my own PC's and have several,
> I'm more prone to experimenting even if it means having to re-store or
> re-install the O.S. which is not something a lot of people want to mess
> with.
>
>
> xiowan.........in tucson
>
> "robinb" wrote:
>[color=green]
>> how do you find out what board you have, I am assuming I have to open the
>> computer and look at the motherboard and it should say on it what it is?
>> robin
>> "xiowan" <xiowan@discussions.microsoft.com> wrote in message
>> news:F325780B-6C89-449F-80DA-7C223106D863@microsoft.com...[color=darkred]
>> > Hello "robinb":
>> > I have a homebuilt Vista Ultimate PC with Intel DG965WH board and it
>> > came
>> > with Sigma Tel onboard HD audio. I was unable to get SP1 thru
>> > automatic
>> > update and after finding out about the Sigma Tel audio conflict, I
>> > went
>> > to
>> > Intel's website for my board and they listed 2 "IDT" audio driver
>> > updates
>> > for
>> > the board. I downloaded and installed the latest IDT HD audio driver
>> > and
>> > the
>> > sound worked just fine and the next time I checked windows update there
>> > was
>> > no SP1 offered but 2 hrs later Windows Update notified me in the
>> > taskbar
>> > that
>> > there was an important update available and it was SP1 so I downloaded
>> > overnight and installed the next day and it installed fine and the
>> > onboard
>> > audio is working fine.
>> > The point of all this is that I wonder if your pc has an intel board
>> > if
>> > it might be worth trying to install the latest Intel IDT audio driver
>> > (Feb
>> > 2008 I think) from their site. If it works, fine, if not you can
>> > always
>> > roll-back to the current driver. You would need to try and determine
>> > what
>> > SigmaTel audio subsystem you have on your board..... and then go to the
>> > download page for a board with that. My board is listed as having:
>> > One of the following:
>> > 8-channel (7.1) audio subsystem using the SigmaTel* STAC9271 audio
>> > codec
>> > 8-channel (7.1) audio subsystem using the SigmaTel* STAC9271D audio
>> > codec
>> > and Dolby* Home Theater certification.
>> >
>> > Here is Intel's website with a list of their motherboards you can look
>> > thru and see if yours is similar to one those:
>> >
>> > [url]http://www.intel.com/products/desktop/motherboard/index.htm?iid=mbd_body+dt_all[/url]
>> >
>> > Good luck with your audio update for SP1!
>> >
>> > xiowan..........in tucson
>> >
>> > "robinb" wrote:
>> >
>> >> I called microsoft yesterday asking what will be done via this problem
>> >> for
>> >> those who cannot get updated drivers for the Sigma Tel audio driver.
>> >> The
>> >> problem is Sigma no longer makes audio drivers and passed it off to
>> >> another
>> >> company who told me they are not making updated drivers at all for
>> >> this
>> >> type
>> >> of audio codec.
>> >> So how do you get updated drivers if you cannot? I have been on many
>> >> forums
>> >> via Dell and Gateway and thousand of customers have the same problem.
>> >>
>> >> First microsoft was giving advise to uninstall the driver and allow
>> >> Vista
>> >> to
>> >> find its own drivers for this.
>> >> Many did this and found they still had no sound.
>> >>
>> >> Microsoft also said to uninstall drivers, put sp1 on and then reput
>> >> back
>> >> the
>> >> driver for sigman tel.
>> >> Many who did this found after the sp1 install, when trying to put back
>> >> the
>> >> driver, Vista now came back with an error msg saying "This driver is
>> >> not
>> >> compatable for Vista"
>> >> so they wound up again with no sound.
>> >>
>> >> Well after talking to the tech and he confirmed that this is what was
>> >> being
>> >> said- now when people call in they are telling them not do do anything
>> >> and
>> >> wait because microsoft is working on a solution to this.
>> >>
>> >> They say it will show up in Windows Update either a patch or fix for
>> >> this
>> >> problem.
>> >>
>> >> I received this morning an email from microsoft that I am passing in
>> >> here,
>> >> some of the info like email or confirmation number has been taken out
>> >> just
>> >> for security.
>> >>
>> >> see below
>> >>
>> >> this will confirm what microsoft told me, I received an email today
>> >>
>> >>
>> >>
>> >> This is Smitha Nair with Microsoft Windows Technical Support.
>> >>
>> >> I am following up regarding your Windows service request . Here is an
>> >> outline of the steps that we agreed upon during our call:
>> >>
>> >> Problem Description:
>> >> Needs information on installing service pack 1 on a computer with
>> >> sigmatel
>> >> audio drivers.
>> >>
>> >> Troubleshooting Performed:
>> >> We did not perform any troubleshooting onthe computer.
>> >>
>> >> Action Plan:
>> >> Kindly wait for further updates from microsoft which addresses the
>> >> sigma
>> >> audio driver compatibilty issues with service pack1.
>> >>
>> >> My goal is to ensure that your experience with Microsoft Windows
>> >> Technical
>> >> Support leaves you pleased with our products and services.
>> >>
>> >> If you have any feedback regarding Microsoft support, we would be glad
>> >> to
>> >> hear from you. If you would feel more comfortable speaking with
>> >> someone
>> >> else regarding my service, Sumit , my manager, would be very happy to
>> >> hear
>> >> your comments and suggestions.
>> >>
>> >>
>> >> Robin
>> >>[/color]
>>[/color][/color]