I'm not saying what I did "to be in your face." I think I am no more than
an "average user." My point is, spend a little time, do some reading and/or
searching and I think most of the answers are out there. Thank God for
newsgroups. Many contributors have walked me through numerous problems.


"robinb" <robinbk9_nospam@msn.com> wrote in message
news:CB66EABE-E813-46A9-B637-9BF1C573B286@microsoft.com...[color=blue]
> the average person has no idea how to do this
> that is why microsoft should fix this problem because these drivers do
> work with Vista just not with sp1
> robin
> "jimrx4" <jimrx4********.com> wrote in message
> news:0D0E3E40-DA9D-459F-8933-AEA820B29187@microsoft.com...[color=green]
>>I have a GW 5478 with an Intel G33 MoBo. I have been using Vista (using
>>Ultimate) SP1 for > 2 months with no trouble at all using GW SigmaTel
>>sound drivers. After the "official SP1" was released I decided to do a
>>clean install of Vista/Ult and again used the supplied GW SigmaTel sound
>>drivers with no difficulties. In fact, I have a set of older Creative 5.1
>>speakers that I used with my old computer and got these speakers to work
>>with the supplied drivers also.
>>
>> I can even go further. I was playing around and did a clean install of XP
>> Pro (of course I have a mirror image of my Vista Ult) but could get no
>> sound at all from the SigmaTel drivers....So I went to the Intel site and
>> read some info on G33 MoBo and I found 3 iterations of that MoBo so I
>> stalled - just as a guess - another sound driver from SigmaTel for a
>> similar board and that driver gave me sound (again 5.1).
>>
>> "robinb" <robinbk9_nospam@msn.com> wrote in message
>> news:615B02A7-B92E-4559-8D9C-4808033D9D04@microsoft.com...[color=darkred]
>>>I called microsoft yesterday asking what will be done via this problem
>>>for
>>> those who cannot get updated drivers for the Sigma Tel audio driver.
>>> The
>>> problem is Sigma no longer makes audio drivers and passed it off to
>>> another
>>> company who told me they are not making updated drivers at all for this
>>> type
>>> of audio codec.
>>> So how do you get updated drivers if you cannot? I have been on many
>>> forums
>>> via Dell and Gateway and thousand of customers have the same problem.
>>>
>>> First microsoft was giving advise to uninstall the driver and allow
>>> Vista to
>>> find its own drivers for this.
>>> Many did this and found they still had no sound.
>>>
>>> Microsoft also said to uninstall drivers, put sp1 on and then reput back
>>> the
>>> driver for sigman tel.
>>> Many who did this found after the sp1 install, when trying to put back
>>> the
>>> driver, Vista now came back with an error msg saying "This driver is not
>>> compatable for Vista"
>>> so they wound up again with no sound.
>>>
>>> Well after talking to the tech and he confirmed that this is what was
>>> being
>>> said- now when people call in they are telling them not do do anything
>>> and
>>> wait because microsoft is working on a solution to this.
>>>
>>> They say it will show up in Windows Update either a patch or fix for
>>> this
>>> problem.
>>>
>>> I received this morning an email from microsoft that I am passing in
>>> here,
>>> some of the info like email or confirmation number has been taken out
>>> just
>>> for security.
>>>
>>> see below
>>>
>>> this will confirm what microsoft told me, I received an email today
>>>
>>>
>>>
>>> This is Smitha Nair with Microsoft Windows Technical Support.
>>>
>>> I am following up regarding your Windows service request . Here is an
>>> outline of the steps that we agreed upon during our call:
>>>
>>> Problem Description:
>>> Needs information on installing service pack 1 on a computer with
>>> sigmatel
>>> audio drivers.
>>>
>>> Troubleshooting Performed:
>>> We did not perform any troubleshooting onthe computer.
>>>
>>> Action Plan:
>>> Kindly wait for further updates from microsoft which addresses the sigma
>>> audio driver compatibilty issues with service pack1.
>>>
>>> My goal is to ensure that your experience with Microsoft Windows
>>> Technical
>>> Support leaves you pleased with our products and services.
>>>
>>> If you have any feedback regarding Microsoft support, we would be glad
>>> to
>>> hear from you. If you would feel more comfortable speaking with someone
>>> else regarding my service, Sumit , my manager, would be very happy to
>>> hear
>>> your comments and suggestions.
>>>
>>>
>>>[/color]
>>[/color]
>[/color]