Thanks. The directions are incorrect. There is no "Change Settings" in the
Computer Properties screen, only "Advanced System Settings". Under "User
Profiles", "Settings" the "Delete" button is grayed out for all User
Profiles. ???

Earle

"Carey Frisch [MVP]" <cnfrisch@nospamgamil.com> wrote in message
news:938E4578-ED6B-48B6-8CBD-1B987765C88A@microsoft.com...[color=blue]
> User profile cannot be loaded
> [url]http://support.microsoft.com/kb/947215/en-us[/url]
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
> ---------------------------------------------------------------
>
> "Earle Horton" <0123456@nospam.com> wrote in message
> news:78967459-CB01-4789-86DC-C2075CCA8D23@microsoft.com...
> Dell Inspiron, Microsoft Vista Home Premium, 1918 MB RAM, 2.8 Windows
> Experience Index, AMD Athlon 64 X2 Dual-Core Processor TK-55, 1.80 GHz,
> updates current as of March 24, 2008. Attempting to log on to my main
> user
> account produces the following screen.
> ---------------------------------------
> The User Profile service failed the logon.
> User profile cannot be loaded.
> OK
> Microsoft Vista Home Premium
> ---------------------------------------
>
> I cannot get into the account, even after logging in as Administrator and
> resetting the password for the account. Anyone know what has happened and
> how to fix it? I have copied all the user documents including AppData to
> another account, but it is still a pain and I would like to know how to
> prevent it.
>
> Cheers,
>
> Earle
>[/color]