no dice on the Shift F10.
Spoke with HP Support. They say its a HD issue and i have to send it in for
servicing. Of course i have critical information regarding my work on this
hd and now have no way to recover it. I also got a vista CD from a friend
and attempted to do the Repair option from it. VIsta install was undetected
and i have no way to load drivers for my hard drive. :( So basically im
screwed because HP decided to make very poorly written backup and recovery
software.

Heres how it works.
1. You can use their recovery software as long as you dont encrypt you
drive.
2. Once you encrypt your drive you have to set a new restore point.
3. You are unable to set a restore point (unknown error) once the drive is
encrypted.
4. You try to recover your computer to factory defaults and are unable to
perform a restore until you disable drive encryption.
5. You cannot disable drive encryption until you can boot into your OS.
6. You cannot boot into your OS if you cannot get the boot options to ever
display!

WTF!?

"John Barnes" wrote:
[color=blue]
> Shift key and F10 may get you to a command prompt.
>
>
>
> "mcmcom" <mcmcom@discussions.microsoft.com> wrote in message
> news:56EEDEA7-1F02-43F5-A8D4-C0AAE63834BB@microsoft.com...[color=green]
> > hi all,
> > i have an HP Compaq 8710p laptop that is about 10 months old. For no
> > apparent reason yesterday it just froze up and when i re-started it it
> > took
> > me directly into Startup Repair. Since then all it will do is boot up
> > into
> > startup repair and fix the same issue, then re-start itself and go back
> > into
> > startup repair, fixing the same issue over and over with no change.
> >
> > For some reason i am unable to press F8 to bring up boot options screen
> > during load. And this is easily the most annoying part about the whole
> > situation. there is absolutely NO WAY to interrupt the boot options and
> > get
> > a "selectable" list of boot options, for some reason it ONLY goes to
> > Startup
> > repair.
> >
> > Startup Repair never lasts too long at all only about 20 seconds each
> > time.
> > The diagnostic code in the details is as follows: (this is the only
> > problem
> > it detects)
> >
> > Root cause found:
> > Boot Manager failed to find OS loader.
> > Repair action : File Repair
> > Result : Completed Successfully. Error code 0x0
> > Time taken = 13400 ms
> >
> > So it states that it has fixed it but every time i restart it i get the
> > same
> > issue. I cant boot from cd because of course HP in its infinite wisdom
> > decided to make this a "diskless" restore. Using their own branded
> > software
> > to restore your computer - of course there are no restore points (as i
> > couldn't make them some software issue) so now im forced to restore this
> > back
> > to factory settings (which i really dont want to do)
> >
> > If anyone has any idea or had a similar problem like this please offer any
> > suggestions. FYI i am a seasoned MS Programmer with about 2 decades of
> > experience and in my lifetime i have never had such a hard time trying to
> > fix
> > a computer. I mean comon, give me a command prompt or something. I find
> > it
> > ridicolous that i cannot interrupt startup at any time!
> >
> > tia,
> > mcm[/color]
>
>[/color]