Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsof....windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/....windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


stan wrote:
> Hello Mr. Shernan stanley,
>
> The delay in replying is deeply regretted, reason being pressure of work.
>
> I have downloaded Dial-a-Fix. My problem is that I experienced difficulty
> in
> downloading Update v3 so I had to abort. I keep getting the message
> "Windows
> cannot show this page" with reasons for for that disability. So I am stuck
> a
> bit at the moment. I am suprised I got to this page because I got through
> after more than 7 times of trying.
>
> Further I am not IT savy and do not know about using command lines eg.,
> switch to "/wuforce" How is that done?
>
> I will keep trying to get the Windows update v3, Meanwhile I shall
> appreciate if you can advise me on the us of "/wuforce.
>
> With many thanks.
>
> stan lee.
>
>> Hi Colin,
>>
>> Thank you for the suggestion. I shall be following that up immediately
>> and
>> will post back.
>>
>> Thank you again.
>>
>> Best regards
>>
>> Stan Lee
>>
>> --
>> Paralegal
>>
>>
>> "Colin Barnhorst" wrote:
>>
>>> Use the link in Windows Update to request assistance from Microsoft
>>> Product Support Services. Help with all updates is free regardless of
>>> whether you purchased Windows at retail or it came preinstalled on your
>>> computer.
>>>
>>> <stan> wrote in message
>>> news:8D16023D-EE9D-4EA9-B82D-ABAE19142CEC@microsoft.com...
>>>> Hi All,
>>>>
>>>> I run Windows XP Pro. SP2. Five days ago I had a 80 gb hard drive
>>>> installed
>>>> to my system. for storage purposes because the 20gb Hard Drive I use
>>>> became
>>>> too small.
>>>> However I have discovered that since then, when I try to download
>>>> updates
>>>> I
>>>> receive a message "The following Updates were not installed and that I
>>>> should
>>>> check my update past updates and try again". I have tried that and have
>>>> even
>>>> tried switching off my firewall and popup blocker in order to get the
>>>> required updates but to no avail.
>>>>
>>>> I am not very new to computers but have practically no IT experience.
>>>> Although I have made searches to find a solution I am still without
>>>> one.
>>>>
>>>> I shall appreciate it greatly if your community can assist me.
>>>>
>>>> Thanking you.
>>>>
>>>> stan lee
>>>> --
>>>> Paralegal