"Skippy''''s Mom" <SkippysMom@discussions.microsoft.com> wrote in message
news:5692CE89-EDBB-4905-B14B-0A8F2EE9C889@microsoft.com...
> Been using IE 7 for a while. Windows XP SP2. Have Norton antivirus 2007
> for
> the past year. Been using yahoo mail for 10 years. Over the past few
> weeks
> I have had trouble downloading / opening .doc or .pdf attachments.
> Support
> from ATT had me delete all browser hx, have medium internet security,
> accept
> all cookies, turn off pop up blocker, close then reopen browser. This
> worked
> three times (after each I was able to open a few attachments before having
> to
> do this again). Today I did all of this and still cannot open
> attachments.
> Level 2 support at ATT said it is an IE7 problem. I downloaded IE7
> updates,
> rebooted, still cannot open attachments.
> --
> Skippy's Mom

What if you uninstall Norton and run this utility?
http://service1.symantec.com/SUPPORT...05033108162039

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
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