Yes,
deleting the upper and lower filter usually solves the code 39 error for
CDs\DVDs

See: [url]http://support.microsoft.com/default.aspx/kb/929461[/url]


I Bleed Blue and Gold
GO BEARS!


"Rick" <nospam.sandyez@deletespam.rogers.com> wrote in message
news:esHSmCUXIHA.4896@TK2MSFTNGP06.phx.gbl...[color=blue]
> My sister purchased a new Kodak all-in-one printer last week and installed
> it on her HP Media Centre running Vista Home Premium. After doing so she could
> not play music CD's or DVD's nor would any other software disks run. Upon
> doing some digging with my coaching she discovered that the DVD-RW had
> disappeared from Windows Explorer and the Computer folder. However, it did
> show up in Device Manager but with a minus beside it. I had her try a few
> suggestions found in this News Group but with no joy. Finally she took it to a
> big box store and paid a tech to fix it. When she asked what he had done do
> solve the problem he told her he had removed the High and Low filters from the
> Registry. Is this a plausable cure or just a story for an unsuspecting
> customer?
> Thanks for your input
> Rick[/color]