Alfred Kaufmann wrote:
> The windows experience rating for my machine is 1.0! It is being
> dragged down by my video card, a Sapphire X1950 Pro with 512MB. The
> graphics and gaming subscore is 1.0. I thought it might be problems
> with this video card and I pulled it out and installed an ATI Radeon
> 850XL with 256MB - same score. I tried the ATI latest drivers and
> earlier drivers, no change.
>
> Everything seems to be working fine. The only thing I can see is an
> exclamation mark, "! New hardware detected, your Windows Experience
> Index needs to be refreshed" No matter how many time I refresh this
> index, I keep getting this message.
>
> This is obviously a problem with Vista and not with the video card. Is
> there a way to correct this problem?
>
> Al
>

It is a problem with the graphics driver. Download updated drivers from
manufacturers website.