But also note that this will only work if the disk has not been
repartitioned, unfortunately. Hopefully s/he didn't do that.

DellCA wrote:
> peewee;3048620 Wrote:
>> Todd, thank's for the info, I went to dell site and ordered her one for
free,
>> as far as the restore utility that you mentioned I think what I read that
is
>> the safest way to go, don't think I am technically inclined enough to do
the
>> reinstallation with the disc. Is the restore utility easy?
>>
>>
>
> Hi,
>
> Yes, the restore utility is very easy.
>
> If you have an XP based system restart it and at the Dell splash screen
> (before Windows would begin to load) hold down the <CTRL> button and tap
> the <F11> key. That will bring up the utility. Just follow the
> prompts on the screen. It should install almost everything for you and
> you should only need to answer a few basic questions such as user name,
> time zone, etc.
>
> If you have a Vista based system tap the <F8> key at the splash screen
> instead of the <CTRL><F11> combo.
>
> The utility probably takes about 30 minutes to run and its pretty
> automated. It does wipe everything off your drive so if possible back
> up any personal data before running it.
>
> Hope this helps.
>
> Todd
>
> Customer Advocate
> Dell, Inc.
>
>
>
>
> --
> DellCA