Todd, thank's for the info, I went to dell site and ordered her one for free,
as far as the restore utility that you mentioned I think what I read that is
the safest way to go, don't think I am technically inclined enough to do the
reinstallation with the disc. Is the restore utility easy?
"DellCA" wrote:
>
> peewee;3047158 Wrote:
> > Thank's to all, just called Dell and they told me my cd is no good on
> > another
> > computer, so I will order one for my sisters computer.
> >
> > "David B." wrote:
> > -
> > It depends on what yours is, it needs to be an actual Microsoft OEM CD
> > of
> > the same version (Home or Pro) that is provided on the product key
> > sticker
> > on the Dell.
> >
> > --
> >
> > ----
> > Crosspost, do not multipost
> > http://www.blakjak.demon.co.uk/mul_crss.htm
> > How to ask a question http://support.microsoft.com/kb/555375
> >
> > __________________________________________________ _______________________________
> >
> >
> > "peewee" peewee@discussions.microsoft.com wrote in message
> > news:AC840737-8B31-4AB2-AF1C-6BAE5AC16D31@microsoft.com...-
> > My sisters computer is running very slow so I tried the systems
> > restore
> > and
> > that did not work, so I am thinking of reinstalling XP, the problem
> > is she
> > does not have the reinstallation cd. I have mine but is about three
> > years
> > older, will I be able to use mine, or should she try to get one from
> > Dell? -
> >
> > -
>
> Hello,
>
> My name is Todd and I'm with Dell's online customer advocate program at
> our corporate headquarters in Round Rock, Texas. We have different CDs
> for each version of XP, i.e. one for XP Home, another for XP Pro, etc.
> If you both have the same version of XP then you can use your older CD
> on her system since the product keys will match and it won't violate
> Microsoft's licensing. If your CD is that much older you may end up
> needing to download the various service packs to get the OS up to
> date.
>
> Someone had mentioned the image restore function. If your sisters
> system is the newer one it may have the image restore utility on it.
> To run it, for XP systems, you would reboot the system and at the Dell
> splash logo hold down the <CTRL> and tap the <F11> key. That
> sequence will start the utility, if its available on her system.
>
> If the utility isn't available and you have any problems getting the
> reinstallation CD for her system you can email me at
> Customer_Advocate@Dell.com with the service tag of the system and I can
> request one be sent out to you. Please include my first name, Todd, in
> the subject line of the message so it can be routed through to me.
>
> If you have any questions about Dell's Online Outreach program or what
> my team does feel free to check out the following link on Dell's blog
> site, www.Direct2Dell.com.
>
> http://direct2dell.com/one2one/archi...1/19/3648.aspx
>
> Thank you,
>
> Todd
> Customer Advocate
> Dell, Inc.
>
>
>
>
> --
> DellCA
>