Not necessarily, older Dell's do not have a recovery partition.

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"Alias" <alias@aliasmail.com> wrote in message news:fm2qj7$dk8$1@aioe.org...
> peewee wrote:
>
> Read the manual where it will tell you how to restore the computer to
> factory settings. Her copy of XP is on a hidden partition. This is the new
> computer user unfriendly method the big OEMs like Dell and HP use
> nowadays. The other alternative is to call Dell and insist on a CD for her
> machine (something she should have insisted upon when she bought it).
>
> Alias