View Single Post
  #5 (permalink)  
Old 01-08-2008, 06:40 PM
Matt Neerincx [MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: Ctrl-ScrollLock Blue Screen Dump No Longer Generates Memory.Dm

Yes. This is what bit me in the first place!

Normally when you dump the machine, the memory.dmp is automatically
over-written by the new one. For a while I was copying the memory.dmp files
off to a different machine and NOT deleting the old memory.dmp. Later on I
noticed that the memory.dmp for a period of several weeks never changed (it
was the same file). It was then that I realized that dumping was no longer
working. First thing I tried was deleting the memory.dmp file and testing,
still did not work.

Then I found the KB that indicates you need 2x amount of RAM for pagefile, I
set pagefile to 4GB to see if this would help, did not help.

So at this point I suspect there is some counter in Windows that just stops
gathering dumps after a certain number are hit. I need to reset this counter
somehow. I have a bug opened with the Windows folks and they are going to
investigate this. But since many customers out there certainly use this
feature I thought I would ping the world to see if anyone else had hit this
and how to resolve it.

Unfortunately the box I'm debugging is a Lenovo T60P laptop with no COM port
so I cannot kernel debug directly. I sent off for a replacement bay that has
a built-in COM port but this set me back 70$, once I have this I can kernel
debug directly and no longer need the dumps but I like having the dump
feature enabled in case the machine hangs I can capture state. Thanks for
all your help thus far if you have any other suggestions I can try them out.



"Rick Rogers" wrote:
[color=blue]
> Hi,
>
> Have you tried deleting any existing memory.dmp file to see if a new one
> gets created?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> [url]http://mvp.support.microsoft.com/[/url]
> Windows help - [url]www.rickrogers.org[/url]
> My thoughts [url]http://rick-mvp.blogspot.com[/url]
>
> "Matt Neerincx [MSFT]" <MattNeerincxMSFT@discussions.microsoft.com> wrote in
> message news:F1E4747F-ED2B-47AB-AFCE-E2ED3048D4A4@microsoft.com...[color=green]
> >I didn't change anything. After the dumps stopped working I bumped up my
> > page file to 4GB (I have 2GB RAM) after I read some KB about this but the
> > dumps no longer work (Kernel dumps). Note I'm doing kernel and not full
> > memory dumps. I think mini dumps still work.
> >
> > "Rick Rogers" wrote:
> >[color=darkred]
> >> Hi,
> >>
> >> Not seen nor heard of that happening. Any chance you placed limits on the
> >> virtual memory?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> [url]http://mvp.support.microsoft.com/[/url]
> >> Windows help - [url]www.rickrogers.org[/url]
> >> My thoughts [url]http://rick-mvp.blogspot.com[/url]
> >>
> >> "Matt Neerincx [MSFT]" <MattNeerincxMSFT@discussions.microsoft.com> wrote
> >> in
> >> message news:A7AC0F4A-2640-4AB1-A213-BE6748DCC15D@microsoft.com...
> >> > I've been using Ctrl-Scroll Lock Scroll Lock feature
> >> > (CrashOnCtrlScroll)
> >> > with
> >> > Vista to manually blue screen my machine to capture kernel memory dumps
> >> > for
> >> > debugging purposes when my Vista box hangs. For some reason all of a
> >> > sudden
> >> > this no longer works. The blue screen occurs every time but no
> >> > memory.dmp
> >> > file is generated. I have only one drive in the machine (C: drive) and
> >> > there
> >> > is plenty of free space (12GB).
> >> >
> >> > Any ideas why Vista would stop capturing dump files in this manner? Is
> >> > there some limit where it will stop capturing them?
> >>
> >>[/color][/color]
>
>[/color]
Reply With Quote

 
Old 01-08-2008, 06:40 PM