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Old 01-02-2008, 09:10 PM
joiedevivre
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Posts: n/a
Re: Mouse stopped working in Word 2007

That worked for me too! Thank you for sharing!!!!!!

"kindofbluemd******.com" wrote:
[color=blue]
> Found a fix that worked! From what I read you need to delete the Word
> Data registry key and let it rebuild itself again. Seems that the
> update has caused a security problem with the old registry for Word
> Data. Here is a link on how to fix the problem; it worked for me and
> seems to be stable for "now"...
>
> [url]http://support.microsoft.com/kb/921541[/url]
>
> Just rebuild and see if it works for you...
>
> Hope it helps,
>
> Ken
>
>
> On Dec 19, 3:53 pm, Jess <Jess.R.Ander...******.com> wrote:[color=green]
> > On Dec 18, 5:56 pm, "Jack " <jrhond...******.com> wrote:
> >
> >
> >
> >
> >[color=darkred]
> > > Here are two posts from another source that may help..[/color]
> >[color=darkred]
> > > Ok...found a solution, this really isn't so much a fix but a work-around
> > > untill MS addresses the issue. My assumption that this problem is cuased by
> > > a security features appears to have been correct. If you runWordwith
> > > administrator privileges (by either logging in as an Admin or by selecting
> > > "Run As Administrator"), everything works as normal...you canhighlight
> > > text,
> > > use the scroll bar and select the different options tabs in the options
> > > menu.
> > > So, the next step is to figure out why a user's access level restricts themouseabilites inWord. Does anyone know what the best way is to contact MS
> > > and tell them about this?[/color]
> >[color=darkred]
> > > This is the other post.. Good luck!!![/color]
> >[color=darkred]
> > > Well...now that I am able to access the add-ins option (by runningWordas
> > > Administrator), I was able to locate the culprit...and indeed it WAS
> > > Laserfiche. I had my suspicious but an least I can now confirm it. However,
> > > it appears the many different types of add-ins are causing this
> > > problem...and
> > > I have seen the same problem with bothWord07 andWord03...so, I am not
> > > really sure if this is a problem withWordor just a common problem shared
> > > by many different add-ins. I have several contacts with the development
> > > teams at Laserfiche so i will contact them and see if we can at least find a
> > > solution for their add-in...[/color]
> >[color=darkred]
> > > "joiedevivre" <joiedevi...@discussions.microsoft.com> wrote in message[/color]
> >[color=darkred]
> > >news:60AA7B72-A51D-49B6-AFBA-F78E85C34A58@microsoft.com...[/color]
> >[color=darkred]
> > > > Using Vista andOffice2007and flying along when suddenlymousestopped
> > > >working. Can not openWordfiles from windows explorer, search or
> > > > desktop -
> > > > only can open files from withinWord. When double click onWordfile (no
> > > > matter the version), nothing happens. IfWordis already open, it will
> > > > open
> > > > a blank document. Then vista tries to "troubleshoot" my problem and
> > > > provides
> > > > no details.[/color]
> >[color=darkred]
> > > >Mousetroubles continue whenworkingin aWordfile. Can not select
> > > > anything within the document: tables, table row, column, cell, paragraphs
> > > > or
> > > > any text. Scroll bar gets locked too. I am able to click on the tabs and
> > > > the start button.[/color]
> >[color=darkred]
> > > > I have used externalmouseand laptop touchpad and have same issues with
> > > > both.[/color]
> >[color=darkred]
> > > > No problems working2007officeapps - strictlyWord.[/color]
> >[color=darkred]
> > > > Any suggestions greatly appreciated.
> > > > Thanks!- Hide quoted text -[/color]
> >[color=darkred]
> > > - Show quoted text -[/color]
> >
> > This happened to a couple people in my office (including me) after the
> > last set of Vista updates came out in mid December2007. We followed
> > these steps to get around it, butWordis still having problems, as
> > everytime you try to close out the program an error message appears
> > that "MicrosoftWordhasstoppedWorking" and it tries to restart it.
> > Disabling add-ins will allow you to select text, use yourmouse, etc.,
> > but the error message still appears on closing. We disabled add-ins
> > by clicking on the office button, choosingwordoptions, then checking
> > "Show Developer Tab in Ribbon" checkbox. This displays the developer
> > tab. Then we clicked on the developer tab and clicked on "Macro
> > Security" - the button looks like a yellow caution sign. This opened
> > up another window where we were able to choose the add-ins option and
> > disable all add-ins.
> >
> > Not sure what the real issue is as the only add-in I had was Adobe
> > Professional. My coworker didn't have any add-ins on her computer and
> > it still did the same thing. Hope it's resolved soon.- Hide quoted text -
> >
> > - Show quoted text -[/color]
>
>[/color]
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Old 01-02-2008, 09:10 PM