"Steve Bott" <SteveBott@discussions.microsoft.com> wrote in message
news:7FD48D7A-48B2-41B5-9788-AE7CD508E8FD@microsoft.com...[color=blue]
> My wife's laptop has been running fine since we purchased it about 6 months
> ago - it's running Vista Home Basic. Today she switched it on and noticed
> that her shortcuts had gone, when she went into email there was nothing
> there, also her favourites had gone.
>
> When I booted it up I noticed that it was giving a message "Your profile was
> not loaded correctly!" and it says that it has loaded a default profile. I've
> tried doing a couple of system restores back to 2 previous dates, but each
> time they fail as the laptop is going through the final stages of booting.
> Can anyone suggest how I can fix this please.
>
> Many thanks in advance.[/color]

Steve,

Check out these threads;

[url]http://help.lockergnome.com/vista/User-Profile-loaded-correctly-ftopict16821.html[/url]

[url]http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1886131&SiteID=17[/url]



-Michael