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Old 12-20-2007, 09:10 PM
kindofbluemd@yahoo.com
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Posts: n/a
Re: Mouse stopped working in Word 2007

Found a fix that worked! From what I read you need to delete the Word
Data registry key and let it rebuild itself again. Seems that the
update has caused a security problem with the old registry for Word
Data. Here is a link on how to fix the problem; it worked for me and
seems to be stable for "now"...

[url]http://support.microsoft.com/kb/921541[/url]

Just rebuild and see if it works for you...

Hope it helps,

Ken


On Dec 19, 3:53*pm, Jess <Jess.R.Ander...******.com> wrote:[color=blue]
> On Dec 18, 5:56 pm, "Jack " <jrhond...******.com> wrote:
>
>
>
>
>[color=green]
> > Here are two posts from another source that may help..[/color]
>[color=green]
> > Ok...found a solution, this really isn't so much a fix but a work-around
> > untill MS addresses the issue. My assumption that this problem is cuasedby
> > a security features appears to have been correct. If you runWordwith
> > administrator privileges (by either logging in as an Admin or by selecting
> > "Run As Administrator"), everything works as normal...you canhighlight
> > text,
> > use the scroll bar and select the different options tabs in the options
> > menu.
> > So, the next step is to figure out why a user's access level restricts themouseabilites inWord. Does anyone know what the best way is to contact MS
> > and tell them about this?[/color]
>[color=green]
> > This is the other post.. Good luck!!![/color]
>[color=green]
> > Well...now that I am able to access the add-ins option (by runningWordas
> > Administrator), I was able to locate the culprit...and indeed it WAS
> > Laserfiche. I had my suspicious but an least I can now confirm it. However,
> > it appears the many different types of add-ins are causing this
> > problem...and
> > I have seen the same problem with bothWord07 andWord03...so, I am not
> > really sure if this is a problem withWordor just a common problem shared
> > by many different add-ins. I have several contacts with the development
> > teams at Laserfiche so i will contact them and see if we can at least find a
> > solution for their add-in...[/color]
>[color=green]
> > "joiedevivre" <joiedevi...@discussions.microsoft.com> wrote in message[/color]
>[color=green]
> >news:60AA7B72-A51D-49B6-AFBA-F78E85C34A58@microsoft.com...[/color]
>[color=green][color=darkred]
> > > Using Vista andOffice2007and flying along when suddenlymousestopped
> > >working. *Can not openWordfiles from windows explorer, search or
> > > desktop -
> > > only can open files from withinWord. When double click onWordfile (no
> > > matter the version), nothing happens. *IfWordis already open, it will
> > > open
> > > a blank document. Then vista tries to "troubleshoot" my problem and
> > > provides
> > > no details.[/color][/color]
>[color=green][color=darkred]
> > >Mousetroubles continue whenworkingin aWordfile. *Can not select
> > > anything within the document: tables, table row, column, cell, paragraphs
> > > or
> > > any text. *Scroll bar gets locked too. *I am able to click on the tabs and
> > > the start button.[/color][/color]
>[color=green][color=darkred]
> > > I have used externalmouseand laptop touchpad and have same issues with
> > > both.[/color][/color]
>[color=green][color=darkred]
> > > No problems working2007officeapps - strictlyWord.[/color][/color]
>[color=green][color=darkred]
> > > Any suggestions greatly appreciated.
> > > Thanks!- Hide quoted text -[/color][/color]
>[color=green]
> > - Show quoted text -[/color]
>
> This happened to a couple people in my office (including me) after the
> last set of Vista updates came out in mid December2007. *We followed
> these steps to get around it, butWordis still having problems, as
> everytime you try to close out the program an error message appears
> that "MicrosoftWordhasstoppedWorking" and it tries to restart it.
> Disabling add-ins will allow you to select text, use yourmouse, etc.,
> but the error message still appears on closing. *We disabled add-ins
> by clicking on the office button, choosingwordoptions, then checking
> "Show Developer Tab in Ribbon" checkbox. *This displays the developer
> tab. *Then we clicked on the developer tab and clicked on "Macro
> Security" - the button looks like a yellow caution sign. *This opened
> up another window where we were able to choose the add-ins option and
> disable all add-ins.
>
> Not sure what the real issue is as the only add-in I had was Adobe
> Professional. My coworker didn't have any add-ins on her computer and
> it still did the same thing. *Hope it's resolved soon.- Hide quoted text-
>
> - Show quoted text -[/color]

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Old 12-20-2007, 09:10 PM