"dale" <dale@discussions.microsoft.com> wrote in message
news:5B896DD1-E61C-419B-9330-ACEBA3F9861A@microsoft.com...
> While changing my settings on my cable modem my computer crashed while
> shutting down. Upon bootup the icons, taskbar, and toolbar are missing.
> My
> profiles appear to load as my desktop screen does appear. When shutting
> down
> "explorer.exe" always provides an error and locks up. I can shut down one
> of
> the "svchost.exe" and then the icons and taskbars appear but I immediately
> have failures as would be expected.
>
> I have tried a clean boot with no success.
>
> Any suggestions?

See this MS KB Article ID: 318027

rgds
Roberto