If the PC works OK, and other USB devices function, the its USB setup at
thre BIOS level is likely OK.

I would suspect something more at the XP level, such as needing new drivers
for the bluetooth device. Although XP has a large driver data base, it is
neither complete nor perfect. Also, remember that bluetooth is a bit more
modern that the original verison of XP.

Try using XP update, with the bluetooth attached. Maybe Microsoft has a
newer driver.

Try checking the manufacture's website for drivers, or related software for
the device.

Try a web search on "XP bluetooth problem" or similar. A quick search
turned up many hits, including this article by Microsoft that would never
have been written if bluetooth really plugged and played well with XP:

http://support.microsoft.com/kb/883258

Here are some others that might be useful. Apparently as a first step you
need to have SP-2 for XP installed:

http://forums.mobileburn.com/showthread.php?t=10045

http://blogs.msdn.com/andypennell/ar.../17/75276.aspx

Try a search for new drivers, hoping to find that one exists for your
bluetooth:

http://driveragent.com/?PHPSESSID=2k...mp3co2of6m3u60

"RN1" <rn5a@rediffmail.com> wrote in message
news:dc41cf67-5f28-4eb2-ade1-a226a4cf29e4@i29g2000prf.googlegroups.com...
>I added a new BlueTooth USB Dongle to my WinXP Pro PC. The necessary
> drivers were also installed successfully. While the dongle is
> connected to my mobile phone (Motorola A1200), if I want to have a
> look at the connection status in the BlueTooth software that
> accompanied the dongle, WinXP crashes. I can't recollect the exact
> error message but it relates to the page file. The error message also
> shows a possible solution to overcome this error (blue background with
> white foreground).
>
> When I restart WinXP, WinXP generates an error report. After sending
> the error, IE opens up the following URL
>
> http://wer.microsoft.com/responses/R...c-9c6e58b12f1e
>
> which says "Consider BIOS upgrade". I am not sure if the above URL
> would open or not; so am reproducing the content of the page here.
>
> =========================================
> Microsoft is unable to determine the exact cause of this error.
> However, this problem was most likely caused by an error in your
> computer's random access memory (RAM). RAM is the main internal
> storage area the computer uses to run programs and store data.
>
> During the crash analysis, we noticed the basic input/output (BIOS)
> system version on this computer does not match the specifications for
> the central processing unit (CPU), also known as a processor, that is
> installed on your computer. This can occur when a newer processor is
> installed on an older system board or older BIOS. Using a BIOS that
> does not support the installed processor can result in Windows system
> crashes.
> ===========================================
>
> Any idea what could be going wrong?
>
> Please note that this problem has crept up only after I started using
> the BT USB dongle. Also please note that the USB dongle is BlueTooth
> v1.1 & v1.2 compliant. Neither I have made any changes in the BIOS
> manually nor have I changed the RAM chips (256*2=512MB) or the
> processor (Intel 2.8GHz). My PC is also updated with SP2.