"RN1" <rn5a@rediffmail.com> wrote in message
news:dc41cf67-5f28-4eb2-ade1-a226a4cf29e4@i29g2000prf.googlegroups.com...
>I added a new BlueTooth USB Dongle to my WinXP Pro PC. The necessary
> drivers were also installed successfully. While the dongle is
> connected to my mobile phone (Motorola A1200), if I want to have a
> look at the connection status in the BlueTooth software that
> accompanied the dongle, WinXP crashes. I can't recollect the exact
> error message but it relates to the page file. The error message also
> shows a possible solution to overcome this error (blue background with
> white foreground).
>
> When I restart WinXP, WinXP generates an error report. After sending
> the error, IE opens up the following URL
>
> http://wer.microsoft.com/responses/R...c-9c6e58b12f1e
>
> which says "Consider BIOS upgrade". I am not sure if the above URL
> would open or not; so am reproducing the content of the page here.
>
> =========================================
> Microsoft is unable to determine the exact cause of this error.
> However, this problem was most likely caused by an error in your
> computer's random access memory (RAM). RAM is the main internal
> storage area the computer uses to run programs and store data.
>
> During the crash analysis, we noticed the basic input/output (BIOS)
> system version on this computer does not match the specifications for
> the central processing unit (CPU), also known as a processor, that is
> installed on your computer. This can occur when a newer processor is
> installed on an older system board or older BIOS. Using a BIOS that
> does not support the installed processor can result in Windows system
> crashes.
> ===========================================
>
> Any idea what could be going wrong?
>
> Please note that this problem has crept up only after I started using
> the BT USB dongle. Also please note that the USB dongle is BlueTooth
> v1.1 & v1.2 compliant. Neither I have made any changes in the BIOS
> manually nor have I changed the RAM chips (256*2=512MB) or the
> processor (Intel 2.8GHz). My PC is also updated with SP2.

A visit to your motherboard manufacturer's web site sounds like a good idea.
You should be able to find the BIOS update images. These should be
presented with an update history of the issues addressed by each update.
See if one of them mentions support for your processor. It frequently
occurs that although the motherboard supports various processors, it hasn't
in fact been tested with the faster ones because they weren't available when
the motherboard was made.

I had a similar isue when I fitted my machine with 400 Mhz RAM, which it was
supposed to support. When such memory was fitted, the machine would rarely
fully boot and if it did succeed, it would freeze very shortly afterwards.
Manually setting the memory speed to 366 MHz solved the problem. Although I
didn't have the benefit of microsoft's diagnosis, a BIOS upgrade allowed the
memory to run at 400 MHz without problem.