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Old 12-13-2007, 07:04 AM
Thee Chicago Wolf
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Re: Temporary freezes - complete freezes and one Stop error

>Upgraded motherboard, CPU and RAM a couple of months ago (MS-6526, P4 2.8
>and 2GB RAM)
>
>Set up out of case with barebones setup installed Windows 2000 Pro, fully
>updated drivers and windows, everything seamed to be fine but now the system
>hangs after a few minutes, the 80GB HDD makes a slight grinding noise (it may
>continue running and then a few minutes laster same thing but will freeze
>completely and then I get..
>
>***STOP: 0x0000007A (0xE20DD574, 0x000000E, 0xA014DBD1, 0x163C7860)
>KERNAL_DATA_PAGE_ERROR
>***ADDRESS A014DBD1 BASE AT A0000000 DATE STAMP 45ed063d - WIN32K.SYS
>Beginning dump of physical memory
>Physical memory dump completed contact system administrator
>
>Any ideas??
>
>Kevin


Kevin,

The info in this KB article sounds like your error to some extent as
far as it being win32k.sys specific and a 0x0000007A stop:
http://support.microsoft.com/kb/913379

I did a quick search of your MSI motherboard and saw the last BIOS for
it was version 3.5. Is this current on your machine?

You could always update the win32k.sys from this KB article as it's
the latest I know of: http://support.microsoft.com/kb/941880

Click the link http://go.microsoft.com/?linkid=6294451 and fill in the
information and within 6-8 hours you'll get a link to download the
patch.

If that doesn't work, you could also install the fix from this KB
article as well: http://support.microsoft.com/kb/934205

From what's mentioned in KB941880, it COULD be both win32k.sys and /
or atapi.sys causing issues. Or not. Check the BIOS version first.

- Thee Chicago Wolf
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Old 12-13-2007, 07:04 AM