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Old 12-06-2007, 12:30 AM
Chester
Newsgroup Contributor
 
Posts: n/a
Re: T-Mobile Shadow: ROM Version of OneNote Mobile: Attention Required When I Try to Sync

As explained in my original post, this is happening when I attempt to sync.
The error displays on my PC, not the device. Clicking on the error in WMDC
(there is no ActiveSync with Vista) provides very little detail other than
'OneNote Mobile sync: Attention Required' -- there is no error code number.

"Erik Sojka (MVP)" <esojka@ms-onenote.net.nospam> wrote in message
news:#1#6C34NIHA.5524@TK2MSFTNGP05.phx.gbl...
> If the ONM application came preinstalled on you phone or it is installed
> from the desktop version of OneNote, it should be the same thing, so the
> message about installing over the same version shouldn't matter.
>
> The "attention required" message - does it appear when you're trying to
> install the ONM software, when you're trying to use the ONM software, or
> trying to sync ONM with the desktop via WMDC? Is the message on the WMDC
> or the device?
>
> Typically that message appears during sync. You should be able to click
> on
> the message in ActiveSync on the device to get the details about the
> error,
> including an error code which will start with 0x8. If you post that code,
> we can get you closer to a solution.
>
> "Chester" <no_spam@junkmail.com> wrote in
> news:6YednddheIQGzMvanZ2dnUVZ_hGdnZ2d@giganews.com :
>
>> I've searched the group for info on this issue and have found
>> references to it, but no solutions -- maybe I missed something.
>>
>> My T-Mobile Shadow came with OneNote Mobile in ROM. I purchased ON
>> 2007 to use with it. I installed it, the option showed up in WMDC on
>> my Vista Ultimate 64 system. When I try to sync, I received an error,
>> the only info being that OneNote Mobile sync 'requires attention'.
>>
>> I tried installing ON Mobile over the ROM version, was alerted that I
>> was installing either the same or an older version -- but did it
>> anyway. It didn't help, same 'attention required' issue.
>>
>> Not sure what else to try, suggestions anyone?
>>
>>

>

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Old 12-06-2007, 12:30 AM