Hi Hatch,

It may be hardware damage, a failed or failing drive, bad memory stick,
blown capacitor on the motherboard, etc. If you haven't already, you might
make sure BIOS settings are at default. Otherwise, you may need to enlist
the aid of a technician or contact the manufacturer for warranty work.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
My thoughts [url]http://rick-mvp.blogspot.com[/url]

"Hatch" <Hatch@discussions.microsoft.com> wrote in message
news:1C7733A0-8F07-44F3-A351-72F654EB908F@microsoft.com...[color=blue]
> Hi, can you help please.
>
> I have tried using my Recovery DVD to carry out a 'Full Destructive
> Recovery' in accordance with the 'Troubleshooting & Recovery' manual. The
> process starts and gets as far as 'Copying files' phase then after around
> half an hour I get an error message 'Error copying Vista.WIM to recovery
> partition. Error Code 4'.
>
> I click on OK (the only option). The laptop appears to carry on in the
> 'Copying Files' phase but even after a total of two hours nothing else
> happens.
>
> I have tried this three times with the same result.
>
> Any ideas would be much appreciated.
>
> Thanks,
>
> Hatch.[/color]