| Re: Black screen on XP startup, blue screen Flash, then reboots... Rex
Look again at one of the safe mode options using your F1 key.You should
see " Disable automatic restart on system failure" there.
What exactly do you have by way of a CD? It looks as though you will
have to try to boot using your CD. How lets see if we can get a Stop
Error code and the line immediately below the code?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Rex wrote:
> Gerry, Thanks for getting back to me.
>
> The problem is on my laptop. I can't disable the restart on system
> failure option as the laptop fails to boot up thus I cannot access
> any part of my desktop at all. There is no affect from any of the
> "F#" keys. The only thing I can do is press F2 to get to BIOS, F12
> to select boot drive or F1 which lists safemode options...but F1
> after listing the options allows you to select one of the options,
> runs for 15 seconds then freezes, flashes the blue error screen real
> quick then reboots. This laptop has no floppy drive, cd drive only.
> I looked up the problem in MS KB and realised why it keeps restarting
> and that i need to get the STOP code. I just don't know how to stop
> it. The keyboard is part of the laptop (not wireless). Can you
> suggest anything else.
> Rex
>
> "Gerry" wrote:
>
>> Rex
>>
>> What is the Stop Error Reort?
>>
>> Disable automatic restart on system failure. This should help by
>> allowing time to write down the STOP code properly. Right click on
>> the My Computer icon on the Desktop and select Properties, Advanced,
>> Start-Up and Recovery, System Failure and uncheck box before
>> Automatically Restart.
>>
>> Do not re-enable automatic restart on system failure even after you
>> have solved the problem as it's better disabled. Check for variants
>> of the Stop Error message.
>>
>> An alternative is to keep pressing the F8 key during Start-Up and
>> select option - Disable automatic restart on system failure.
>>
>> If you are using a wireless keyboard and the F8 key does not work
>> substitute a wired keyboard and mouse for this exercise only.
>>
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> Rex wrote:
>>> If anyone can please help, I have a toshiba laptop. I have not
>>> installed any new hardware/software. At startup, I reach the first
>>> Windows XP screen but then it goes black. I was told to press F1
>>> (by a friend) to get to the safemode logon options. This worked
>>> for 2 weeks. Now this has stopped working. After selecting any of
>>> the safemode logon options, the system starts to boot but stops at
>>> "d347bus.sys" whilst loading files, flashes a blue screen and then
>>> restarts. This just keeps repeating if i select F1. If i dont
>>> select F1, the screen stays black. I have no access to recovery
>>> options or CDs. I have no floppy drive to create a boot disk. I do
>>> not have the XP setup CD's. I have access to another pc and the
>>> web. The laptop has a CD drive only. Can anyone offer me a solution
>>> or explanation. Thanks |