Gerry, Thanks for getting back to me.

The problem is on my laptop. I can't disable the restart on system failure
option as the laptop fails to boot up thus I cannot access any part of my
desktop at all. There is no affect from any of the "F#" keys. The only
thing I can do is press F2 to get to BIOS, F12 to select boot drive or F1
which lists safemode options...but F1 after listing the options allows you to
select one of the options, runs for 15 seconds then freezes, flashes the blue
error screen real quick then reboots. This laptop has no floppy drive, cd
drive only. I looked up the problem in MS KB and realised why it keeps
restarting and that i need to get the STOP code. I just don't know how to
stop it. The keyboard is part of the laptop (not wireless). Can you suggest
anything else.
Rex

"Gerry" wrote:

> Rex
>
> What is the Stop Error Reort?
>
> Disable automatic restart on system failure. This should help by
> allowing time to write down the STOP code properly. Right click on
> the My Computer icon on the Desktop and select Properties, Advanced,
> Start-Up and Recovery, System Failure and uncheck box before
> Automatically Restart.
>
> Do not re-enable automatic restart on system failure even after you have
> solved the problem as it's better disabled. Check for variants of the
> Stop Error message.
>
> An alternative is to keep pressing the F8 key during Start-Up and select
> option - Disable automatic restart on system failure.
>
> If you are using a wireless keyboard and the F8 key does not work
> substitute a wired keyboard and mouse for this exercise only.
>
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> Rex wrote:
> > If anyone can please help, I have a toshiba laptop. I have not
> > installed any new hardware/software. At startup, I reach the first
> > Windows XP screen but then it goes black. I was told to press F1 (by
> > a friend) to get to the safemode logon options. This worked for 2
> > weeks. Now this has stopped working. After selecting any of the
> > safemode logon options, the system starts to boot but stops at
> > "d347bus.sys" whilst loading files, flashes a blue screen and then
> > restarts. This just keeps repeating if i select F1. If i dont
> > select F1, the screen stays black. I have no access to recovery
> > options or CDs. I have no floppy drive to create a boot disk. I do
> > not have the XP setup CD's. I have access to another pc and the web.
> > The laptop has a CD drive only. Can anyone offer me a solution or
> > explanation. Thanks
>
>
>