
11-25-2007, 05:20 AM
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| Re: Windows Genuine Advantage error in Internet Explorer 7 jotric wrote:
> I just re-installed Windows XP Pro on my computer today and when I try to
> download Windows Defender, the WGA validation checker gives me an error in my
> Internet Explorer and causes it to close.
>
>
> After installing XP, I downloaded SP2 and all the other critial updates as
> well as a few optional. When I try to download Windows Defender from
> http://www.microsoft.com/downloads/d...en&mg_id=10134
> , I click on continue to begin Windows validation, the following error pops
> up:
>
> Internet Explorer has encountered and problem and needs to close. We are
> sorry for the inconvenience. If you were in the middle of something, the
> information you were working on might be lost. Please tell Microsoft about
> this problem. We have created an error report that you can send to help us
> improve Internet Explorer. We will treat this report as confidential and
> anonymous. To see what data this error report contains, click here.
>
> The following information is displayed:
>
> Error signature
> AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: unknown
> ModVer: 0.0.0.0 Offset: 00ad01f1
>
> I chose to send the error report.
>
>
> After browsing through the forums, I ran the MGA Diagnostic tool from
> http://go.microsoft.com/fwlink/?linkid=52012 and here is the information I
> received:
>
> Diagnostic Report (1.7.0066.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Genuine
> Validation Code: 0
> Online Validation Code: N/A
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-XKJMG-7KHVG-8VJ8J
> Windows Product Key Hash: o0FbEqp+Afh5Knp8eFJ23a0PL8M=
> Windows Product ID: 55274-640-0304115-23018
> Windows Product ID Type: 1
> Windows License Type: Volume
> Windows OS version: 5.1.2600.2.00010100.2.0.pro
> CSVLK Server: N/A
> CSVLK PID: N/A
> ID: {9542260F-C16F-4712-864C-C4A7CFA0F3BE}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.7.59.1
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-171-1
> Resolution Status: N/A
>
> Notifications Data-->
> Cached Result: N/A
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 109 N/A
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
> Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
> <GenuineResults><MachineData><UGUID>{9542260F-C16F-4712-864C-C4A7CFA0F3BE}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8VJ8J</PKey><PID>55274-640-0304115-23018</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-1364589140-682003330</SID><SYSTEM><Manufacturer>Dell
> Inc. </Manufacturer><Model>Dell DM051
> </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.
> </Manufacturer><Version>A00</Version><SMBIOSVersion major="2"
> minor="3"/><Date>20050815000000.000000+000</Date></BIOS><HWID>DD573B7F0184E05C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
> Standard
> Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>
>
> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
>
>
> I'd really like to install Windows Defender, can anyone help?
Did you try a Google Groups search? http://groups.google.com/group/micro...7bfdc3a0f6aad1 http://groups.google.com/groups/sear...7bfdc3a0f6aad1
--
Joe =o) |