Jupiter:

In my previous posting to your questions on November 18, 2007,
I stated the following, among other things:

"It is not uncommon for some vendors to aggressively hype and
promote as a fully functional product what is actually a beta test
product at best. I cannot help but wonder if this is what has
happened in my case."

I no longer believe my above previous hypothesis, Instead, I
now believe that my failed Restore attempts are some version
of the problem that is described at
<http://www.wilderssecurity.com/showthread.php?t=185256>.
What I find so interesting is that John Meyer, the person who
made this original posting on September 11, 2007, made the
following statement in this posting:

"I am using TI 9.0, build #3854, but based on posts in this forum
and elsewhere on the Internet, version 10 doesn't seem to have
fixed these fundamental problems."

Based upon this information, what happened to me does not
appear to be a new problem. Instead, this appears to be an old
problem that Acronis is not in any hurry to fix.

Not surprisingly, I have not received any response from Acronis
either to this posting, or to the other posting of this same issue
that I made at
<http://www.wilderssecurity.com/showthread.php?p=1123722#post1123722>.

Also, since my other posting was made in the "Acronis True Image
Product Line" Forum at
<http://www.wilderssecurity.com/forumdisplay.php?f=65&page=2&order=desc>,
this other posting generated more interest than the one I made in
this forum.

From one of the responses that I received to my posting in this other
Acronis forum, I learned that Acronis has posted "a detailed guide
on manual uninstallation of Acronis True Image 11 Home" at
<http://www.wilderssecurity.com/showpost.php?p=1120006&postcount=4>.
This "detailed guide" posting is dated November 18, 2007.

Richard A. Landkamer


"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message news:uO%23MReiKIHA.3940@TK2MSFTNGP05.phx.gbl...
> What have you heard from Acronis?
> It can be assumed that since you sent a complaint to Acronis and are now posting it here, there was a response to help clear your
> issues.
> Or have you posted here without giving any chance for Acronis to answer?
> Acronis has a very good reputation even with their latest versions.
> Perhaps there is something wrong that Acronis may help resolve?
>
> Your options may be limited since it seems you chose to actually test the evaluation product so late that a resolution before
> trial expired was nearly impossible.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>