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Old 11-13-2007, 04:00 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: Page Can not be loaded/ Connection was Reset Error

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed"
[ignore the title if not running IE7]
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
[or "Security Update for Windows XP (KB939653)" if IE6] via Add/Remove
Programs (make sure Show Updates box is checked at top right) and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Melzy wrote:
> I have been having an internet error recently. I have IE installed
> and Firefox installed. I've also installed netscape, opera, and
> another browser and have gotten the same error. I have to refresh the
> page. Then it usually comes up. But sometimes I keep refreshing and
> it doesn't help either. I have to shut the browser down and restart
> it. I've uninstalled netscape and opera. The problem is still
> happening. There is no real pattern either. I'm not sure what the
> problem could be. I have another computer on the network which shares
> the internet connection and it has no problems.
>
> I'm running windows xp media center edition. 2ghz pentium 200gig hd
> with more than half of the hard drive left. I have 2gig of ram.
>
> I've reinstalled the TCP/IP and that has not helped. I've also flushed
> the DNS.
>
> What are some other possible solutions?
>
> Thanks
> Mel


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Old 11-13-2007, 04:00 PM