Hi Bob

The DNS# you refer to is called the IP address.

192.168.1.3 is the format of a local network IP address. It's probably been
given to the computer by a router.

You don't say this, but I suspect your brother is creating the remote
assistance request while disconnected from the internet, then connecting to
the internet to send it. Have him connect to the internet, then create the
request and send it.

You may also want to have a wee look at
http://support.microsoft.com/default...b/300692/en-us
and
http://support.microsoft.com/kb/310612/en-us

"Bob Hays" wrote:

> My comp. = Win XP Home
> Brother's comp. = Win XP Pro
>
> My Brother can connect to me.
> I cannot connect to him ,,, get error msg. "cannot resolve host name"
> There is a web site, GRC.COM, where you can have all your ports scanned, (a security check), they also report the DNS# for your comp. I had my comp. scanned then created a Remote Assist invitation ,,, GRC reported the same DNS# that was contained in the RA invitation, therefore my comp. can be connected to.
> My brother repeated the same procedure I did and GRC reported a DNS# of 74.167.132.120, but the DNS# in his invite to me was 192.168.1.3 ,,,, the two DNS#'s do not match, therefore cannot connect to him and get error msg.
> A talk with his ISP was no joy, they said all they do is furnish the Internet connection and this is a Microsoft problem.
>
> Bottom line is, there is an alien DNS# between me and my brother. Who owns it and what is it doing there.
>
> Thanks for any help or input.
> --
> Bob Hays
> bobrhays@galvestonbay.net
> Make bob vanish to reply
> _________________________
>