THANK U GEORGE FOR ALL YOUR HELP I WILL GIVE THIS A TRY
--



"User" wrote:

> Cheryl,
>
> Don't know what else to try except maybe a manual install of that update and
> see if it corrects the problem. Perhaps a quirk in the update happened and
> it didn't download properly.
>
> Thy these two links....
> http://web.intuit.com/support/quickp...tes/index.html
>
> http://web.intuit.com/support/quickp...ptaxtable.html
>
> All the best,
> George
>
>
> "cheryl" <cheryl@discussions.microsoft.com> wrote in message
> news:F2B0025E-DE96-45F1-BEA8-DDABD01F029F@microsoft.com...
> > thank u but that didnt work either
> > --
> > any help would be appreiciated and thank u
> >
> >
> > "User" wrote:
> >
> >> Cheryl,
> >>
> >> From a Google search using the words "PTCHINST caused a GENERAL
> >> PROTECTION"
> >> only returns a few hits and nobody seems to know what the problem is.
> >> However, using the word "PTCHINST" on Google returns many hits and they
> >> all
> >> have to do with Norton. There is one message about QuickPayroll and
> >> Intuit
> >> gives an answer, but it has to do with Win95/98. If you have anything
> >> installed by Norton I would suggest uninstalling everything and see if
> >> your
> >> QuickPayroll works. Before making any changes create a Restore Point and
> >> give it a name, say QuickPayroll then you can restore everything if that
> >> doesn't solve your problem.
> >>
> >> All the best,
> >> George
> >>
> >>
> >> "cheryl" <cheryl@discussions.microsoft.com> wrote in message
> >> news:42B00FCD-494B-4C0D-94CB-EC6869600CF9@microsoft.com...
> >> >I need someones help please,I have a hp pavilion ze5400 with windows xp
> >> >w/sp2
> >> > I use this for our business and I use Quickpayroll I downloaded a
> >> > software
> >> > update and can not load it I get message-PTCHINST caused a GENERAL
> >> > PROTECTION
> >> > FAULT in module PATCH.DLL at 0027:0059 I've tried everthing I know I
> >> > even
> >> > uninstalled & reinstalled that did not work-HELP
> >> >
> >> > --
> >> > any help would be appreiciated and thank u
> >>
> >>
> >>
>
>
>