Do you have Nero Burning Rom V7 installed? If so, try the latest update for
it...

"C Royall" <C Royall@discussions.microsoft.com> wrote in message
news:4EA3337E-9C62-4074-9044-68F89DB7F03F@microsoft.com...
> Did you find a fix for this problem? I do not have Office Communicator of
> any version loaded, so the hotfix will not install, and am trying to find
> out
> what is causing it. Please let know. Thank you.
>
> "Greg Strong" wrote:
>
>> Hello All,
>>
>> How can I fix the "End program - WMS idle" message when shutting down
>> WinXP Pro?
>>
>> When I shut down WinXP Pro SP2 I receive the above message. Googling
>> I've found http://support.microsoft.com/kb/921113 however it appears to
>> apply to Contact Manager 2005. I do have the Contact Manager installed
>> with Office Professional 2003, so I'm not sure this applies. Any
>> ideals? TIA!
>>
>> --
>> Regards,
>>
>> Greg Strong
>>